Flexible identity verification options (videochat, eID, ID scan)
Backed by Deutsche Post AG with live call-center support
Free to download and use; convenient in-app coupon retrieval
Proven reliability indicated by a strong rating (4.20) and long-standing availability (age 4044 days)
Not marketed as a digital wallet or broad online data service
Identity-verification workflow may require multiple steps and live support for certain procedures
About POSTIDENT
POSTIDENT is a finance app developed by Deutsche Post AG.
Download Statistics
POSTIDENT has been downloaded 10 million times. In the last 30 days, the app was downloaded 110 thousand times. It is ranked #10 in finance.
User Ratings
POSTIDENT is rated 4.20 out of 5 stars. The rating is based on 390 thousand ratings.
App Information
POSTIDENT is FREE to download. The APK download size is 22.61 MB. The latest version available is 33.0.0. The last update was on July 17, 2026.
Technical Requirements
POSTIDENT requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2015.
Description
With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone.
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.
The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
Recent changes: - General bug fixes - Improvements to app stability
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The customer was friendly with the identification process
★★★★★Alexey Lavrov· Feb 21, 2026
Wow. Maybe first German modern app which worked instantly with no problem at all.
★★★★★S Kh· Dec 5, 2025
Very polite, patient and clearly talked with me. I totally recommend.
★★★★★Firoz Hasan· Apr 5, 2026
I just want to know when it will be activated?
★★★★☆Moritz Pirk· Jan 8, 2026
No account needed. But don't see the need for an additional app if the ausweisapp already exists
★★★★★Common Man· Aug 3, 2026
Nice and easy. who verified identity was quite helpful
★★★★☆Ardechir Pakfar· Jun 12, 2026
Sounds not loud at all. Hard to hear the people...
★☆☆☆☆Terry Birdno· Jul 7, 2026
I have a document instructing me to install this app and scan the code on the same document. It reads, "No case number in this QR Code" What good is this app?
★☆☆☆☆Jan Lattenkamp· Dec 22, 2025
Tried it with German passport. App will say that you receive a mail, when they are done with the process. Didn't work on 3 Attempts and also gave me no information. I urgently need an eSim before Christmas to reach out to friends and family. PESTILENT is hindering me!!
★☆☆☆☆Gunhild McMillan· Jul 13, 2026
Poor instructions, Firefox fails to access - when opening the website from your camera link if your default browser is Firefox it will likely fail. In that case, copy the web address from the link (should be the page displayed on firefox) and paste into a different browser. We used Samsung "Browser", the default for our phone. You use the app to 1) passport cover photo, 2) a photo of image and data page. 3) video to capture holograms 4) vid of your face at different angles.
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