POSTIDENT

32.0.0

Deutsche Post AG

4.29

382,384 reviews

5,000,000+
Downloads

Free

POSTIDENT for the convenient, simple and secure verification of your identity.

iOS version

POSTIDENT enables convenient and secure identity verification on your smartphone, offering videochat, eID, or automated ID document checks. It commands a strong FINANCE presence across markets (Germany #7, Austria #30, Czechia #34) and an established user base, with 5,000,000+ total downloads and 87K in the last 30 days.

Pros & Cons

Multiple verification methods (videochat, eID, and automated ID) for flexible identity checks
Backed by Deutsche Post AG, lending credibility and scale
Free to download and use on Android
In-app post office coupon retrieval simplifies verification at physical locations

No wallet or broader digital services integration mentioned
Primary focus is identity verification; limited information on additional financial services or features

About POSTIDENT

POSTIDENT is a finance app developed by Deutsche Post AG.

Download Statistics

POSTIDENT has been downloaded 9.9 million times. In the last 30 days, the app was downloaded 87 thousand times. It is ranked #9 in finance.

User Ratings

POSTIDENT is rated 4.29 out of 5 stars. The rating is based on 380 thousand ratings.

App Information

POSTIDENT is FREE to download. The APK download size is 21.55 MB. The latest version available is 32.0.0. The last update was on May 15, 2026.

Technical Requirements

POSTIDENT requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2015.

Description

With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone.

Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.

The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.

Recent changes:
- General bug fixes
- Improvements to app stability
- Improved user guidance for the identification methods
“POSTIDENT via eID function” and “POSTIDENT in post office”

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Alternative downloads for the POSTIDENT app

POSTIDENT compared with similar apps

Common keywords of similar apps

Postident Post Simply Partner Videochat Function Employees Deutsche Procedures Office Procedure Identity Identification App Verify Eid Secure Verification Id Document

Keywords missing from this app

Digital Information Online Data Wallet Services Documents Security Personal Phone Idnow Card Time Service Sign Mobile Process Securely Age Prove Access Verified Video Electronic Recent Business Privacy Control Address Check Pal Features Real Government Email Photo Technology Goodid Genuine Nect Easy

Google Play Rating history and histogram

Downloads over time

POSTIDENT has been downloaded 9.9 million times. Over the past 30 days, it averaged 2.9 thousand downloads per day.

Changelog of POSTIDENT

Show changelog

Developer information for Deutsche Post AG

Deutsche Post AG

info-postident@deutschepost.de

Website

Legal name:

Address:

Phone number:

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Comments on POSTIDENT for Android

★★★★★ Cecilia Bierbaum · Nov 12, 2025

It was very perfect and fast. I recommend.

★★★★★ Gregor Schlauch · Sep 29, 2025

Herr Jacob Keller the operator was very friendly and professional!

★★★★★ Michael Najar · Nov 27, 2025

Same as before all perfect and most efficient. Thank you.

★★★★☆ Moritz Pirk · Jan 8, 2026

No account needed. But don't see the need for an additional app if the ausweisapp already exists

★★★★★ Morten Erichsen · Oct 24, 2025

Easy-peasy and actual humans for the video ID processing.

★☆☆☆☆ Eric Baumgartner · Feb 22, 2026

The app claims you can identify with a passport. When you click the identification button, it asks you to take pictures of front and back. That makes no sense. It is in fact asking you for your German ID. I got connected to an agent anyway. The agent was not able to help me. Utterly useless app for any non-German citizen.

★☆☆☆☆ Chief Joseph · May 31, 2026

Again, after over three years, the app DOES NOT WORK in the US

★☆☆☆☆ Terry Birdno · Jul 7, 2026

I have a document instructing me to install this app and scan the code on the same document. It reads, "No case number in this QR Code" What good is this app?

Google Play Rankings for POSTIDENT

Top rankings

Rank	Country	Category	List
87	Germany	Overall	Top Free
9	Germany	Finance	Top Free
87	Germany	Applications	Top Free
41	Czech Republic	Finance	Top Free
42	Portugal	Finance	Top Free
48	Austria	Finance	Top Free
50	Slovakia	Finance	Top Free
54	Norway	Finance	Top Free
122	Canada	Finance	Top Free
89	Switzerland	Finance	Top Free

Show all market rankings

Ranking history in Germany

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Technologies used by POSTIDENT

POSTIDENT is requesting 23 permissions and is using 35 libraries.
Show details

Trust & Safety: POSTIDENT uses location, camera, microphone, and screen capture-detection permissions to enable secure identity verification flows. The app emphasizes legal and secure procedures with call center support. Users should review requested permissions and understood data practices during setup.

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More apps

Price	Free to download
Total downloads	9.9 million
Recent downloads	87 thousand
Rating	4.29 based on 380 thousand ratings
Ranking	Top ranked
Version	32.0.0
APK size	21.6 MB
Number of libraries	35
Designed for Android	9.0+
Suitable for	Everyone
Ads	NO ads

POSTIDENT