Remote Help

26.9.15-20260915.1-fe3ce7a4

Microsoft Corporation

3.76

157 reviews

50,000+
Downloads

Free

Get help from your organization.

3.76 · 157 reviews · 50,000+ downloads

Download from Google Play

Pros & Cons

Microsoft-backed enterprise solution
Intune enrollment enables full functionality
Free to use for organizations
Business-oriented with IT-focused features

Requires Intune enrollment, limiting adoption for non-Intune shops
Not ranked in top lists, indicating niche visibility
Uses sensitive permissions (camera, screen control, alert windows) under IT governance

About Remote Help

Remote Help is a business app developed by Microsoft Corporation.

How many times has Remote Help been downloaded?

Remote Help has been downloaded 60 thousand times. In the last 30 days, the app was downloaded 1.6 thousand times.

What is the rating of Remote Help?

Remote Help is rated 3.76 out of 5 stars, based on 160 ratings.

Is Remote Help free?

Remote Help is free to download. The APK download size is 71.92 MB. The latest version available is 26.9.15-20260915.1-fe3ce7a4. The last update was on September 21, 2026.

What are the requirements for Remote Help?

Remote Help requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since August 2022.

Description

This app allows you to receive technical support from your organization. Your IT support person will be able to view and control your device to troubleshoot issues on the device.

More data about Remote Help

Price	Free to download
Total downloads	60 thousand
Recent downloads	1.6 thousand
Rating	3.76 based on 160 ratings
Ranking	Not ranked
Version	26.9.15-20260915.1-fe3ce7a4
APK size	71.9 MB
Number of libraries	22
Designed for Android	8.0+
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the Remote Help app

Google Play Rating history and histogram

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Downloads over time

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Remote Help has been downloaded 60 thousand times. Over the past 30 days, it averaged 55 downloads per day.

Changelog of Remote Help

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Developer information for Microsoft Corporation

Microsoft Corporation

msandapp-rh@microsoft.com

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Comments on Remote Help for Android

★★★★★ Alex · Nov 11, 2025

They immediately realized I was being poised through an exploit in the WhatsApp/Samsung relationship and instantly helped me

★★★★★ Yasser Qasem · Nov 11, 2025

Very good the first one who rates in some Microsoft applications

★★★★★ Brent Costello · May 26, 2024

Great way for an expert to connect and fix your computer problem ☺️.

★☆☆☆☆ USERgame · Aug 29, 2026

Abused by a stalker who has been pedophile tricks, pretending to be our administration over a fake business account stalking us using Remote Help for years now and Microsoft has done nothing to stop this, Termux and other programs have been showing this pedophile, and we have been collecting proof for five years now using net cat to show the ports they are refusing to disconnect from and I have fbi reports going back years, local police reports as well.

Google Play Rankings for Remote Help

This app is not ranked

Technologies used by Remote Help

20 permissions · 22 libraries

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