Remote Help is made and published by Microsoft Corporation. AppBrain is an independent app data site and isn't affiliated with Microsoft Corporation. The app name, icon, screenshots and description belong to Microsoft Corporation and are shown as published on Google Play.

Pros & Cons

Microsoft-backed enterprise solution
Intune enrollment enables full functionality
Free to use for organizations
Business-oriented with IT-focused features

Requires Intune enrollment, limiting adoption for non-Intune shops
Not ranked in top lists, indicating niche visibility
Uses sensitive permissions (camera, screen control, alert windows) under IT governance

About Remote Help

Remote Help is a business app developed by Microsoft Corporation.

How many times has Remote Help been installed?

Remote Help has been installed 61 thousand times. In the last 30 days, the app was installed 1.9 thousand times.

What is the rating of Remote Help?

Remote Help is rated 3.86 out of 5 stars, based on 160 ratings.

Is Remote Help free?

Remote Help is free. The app size is 71.92 MB. The latest version available is 26.9.15-20260915.1-fe3ce7a4. The last update was on September 21, 2026.

What are the requirements for Remote Help?

Remote Help requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since August 2022.

Description by Microsoft Corporation (from Google Play)

This app allows you to receive technical support from your organization. Your IT support person will be able to view and control your device to troubleshoot issues on the device.

More data about Remote Help

Price	Free
Total installs	61 thousand
Recent installs	1.9 thousand
Rating	3.86 based on 160 ratings
Ranking	Not ranked
Version	26.9.15-20260915.1-fe3ce7a4
App size	71.9 MB
Number of libraries	22
Designed for Android	8.0+
Suitable for	Everyone
Ads	No ads

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Screenshots

Screenshots by Microsoft Corporation, from the Google Play listing

Official page on Google Play

Alternatives to Remote Help

Google Play Rating history and histogram

110

Installs over time

Remote Help has been installed 61 thousand times. Over the past 30 days, it averaged 63 installs per day.

Changelog of Remote Help

Show changelog

Developer information for Microsoft Corporation

Microsoft Corporation

msandapp-rh@microsoft.com

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Comments on Remote Help for Android

★★★★★ Brent Costello · May 26, 2024

Great way for an expert to connect and fix your computer problem ☺️.

★★★★★ Yasser Qasem · Nov 11, 2025

Very good the first one who rates in some Microsoft applications

★★★★★ Alex · Nov 11, 2025

They immediately realized I was being poised through an exploit in the WhatsApp/Samsung relationship and instantly helped me

★☆☆☆☆ USERgame · Aug 29, 2026

Abused by a stalker who has been pedophile tricks, pretending to be our administration over a fake business account stalking us using Remote Help for years now and Microsoft has done nothing to stop this, Termux and other programs have been showing this pedophile, and we have been collecting proof for five years now using net cat to show the ports they are refusing to disconnect from and I have fbi reports going back years, local police reports as well.

Google Play Rankings for Remote Help

This app is not ranked

Technologies used by Remote Help

20 permissions · 22 libraries

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Remote Help