Quickly pay rent, submit maintenance requests and communicate with your property
About Resident Portal
Resident Portal is a lifestyle app developed by Entrata, Inc.
How many times has Resident Portal been downloaded?
Resident Portal has been downloaded 1.4 million times. In the last 30 days, the app was downloaded 23 thousand times.
What is the rating of Resident Portal?
Resident Portal is rated 4.80 out of 5 stars, based on 74 thousand ratings.
Is Resident Portal free?
Resident Portal is free to download. The APK download size is 80.50 MB. The latest version available is 5.68.2. The last update was on August 7, 2026.
What are the requirements for Resident Portal?
Resident Portal requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2014.
Description
The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.
Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).
Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.
If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!
ResidentPortal App Features:
• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print
Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.
Recent changes: - Flex Payments Integration: Added Flex as a payment option allowing residents to submit rent payments with a seamless payment experience. - General & Security Improvements: Behind-the-scenes fixes and performance enhancements for a more secure, and smoother app experience.
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Resident portal is very easy to use and there is easy access to whatever you need.
★★★★★Mari· May 26, 2026
Clean and serene property, rent and utilities are reasonable, maintenance is performed efficiently by professional staff.
★★★★★Rhonda Fouse· Jul 3, 2026
The staff and management are great. They have gone above and beyond to help me with some maintenance issues I have had.
★★★★★Ranata Williams· Aug 8, 2026
This is a nice app to request maintenance for your apartment if you need anything done.
★☆☆☆☆S CSMJcross· Jun 16, 2026
I am a Law abiding citizen of the United States of America I am a 55 + li ing T the Hendry in Garland Te as and seriously Need to speak with TAM residentialA ND the Owners ASAP I M Suffering the Unit # ---- due to a chemical Smell that's preventing me from sleeping in the Unit. I've requested to MGT on Property through property Leasing Agents-Head Property Mgt. With No resolution to this serious situation. I have a doctor's appointment coming up, and I ask my Doctor to test me ASAP.
★☆☆☆☆Tyler Baker· Jun 27, 2026
I have a bill to pay and cant log in. It's saying the password is wrong, so I change the password. Still wrong. OK, no need for a password. Just send a code. But the code is wrong. The code sent to me by Resident Portal is wrong according to Resident Portal. Like think about this for a second. They sent me a code That their system generated And it's saying the code is wrong The one they sent me How do you mess up this badly?
★☆☆☆☆Brandon Shores· Aug 1, 2026
DO NOT SAVE PAYMENT METHODS! Prepaid balance on 27th, balance said $0.00. Entrata generated rent due email on the 1st. I select amount due, and I was automatically charged because I had a payment method saved. I did not agree to pay. I got charged rent twice. This is a know issue with Entrata and has been devastating for people who pay amounts that they can't duplicate potential funds or a double charge wipes their ewmaining account balance or insufficient fund fees. MAJOR SYSTEM GLITCH! FIX IT!
★☆☆☆☆Niko Wotocek· Aug 3, 2026
Terrible response time for maintenance requests, also closing requests that have not been completed. Don't answer emergency calls either
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