Ride On Flex on demand gets you around in designated areas of Montgomery County.
Ride On Flex delivers on-demand, zone-based shared rides within Montgomery County, with no fixed stops or schedules. Riders are matched into wheelchair-accessible, 11-passenger buses with real-time tracking, and fares follow the standard Ride On policy. 5,000+ total downloads and 42 downloads in the last 30 days reflect steady local interest.
Pros & Cons
Zone-based on-demand service within Montgomery County
No fixed stops, offering curb-to-curb convenience
Wheelchair-accessible 11-passenger buses with free WiFi
Real-time tracking and accurate pickup estimates
Affordability under the standard Ride On fare policy
Coverage limited to designated Ride On Flex zones; not a full-area service
Availability varies by zone and time of day
Shared rides may result in longer wait or travel times compared to fixed-route transit
About Ride On Flex
Ride On Flex is a maps & navigation app developed by Via Transportation Inc..
Download Statistics
Ride On Flex has been downloaded 6.7 thousand times. In the last 30 days, the app was downloaded 42 times.
User Ratings
Ride On Flex is rated 3.41 out of 5 stars. The rating is based on 30 ratings.
App Information
Ride On Flex is FREE to download. The APK download size is 97.22 MB. The latest version available is 4.28.0. The last update was on May 23, 2026.
Technical Requirements
Ride On Flex requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2019.
Description
Traveling within the bounds of the Rockville or Glenmont/Wheaton Ride On Flex zone? Lucky you! Flex is a convenient new option for you at an incredible value.
Download the Ride On Flex app to book your ride. No fixed stops or fixed schedules – the Flex comes when you book! Just enter your pickup and drop-off location within the zone, and you will be offered the next available time. Accept the booking and go to your pickup location—a corner near you.
New 11-passenger Flex buses are wheelchair accessible and have free WiFi. Standard Ride On fare policy applies. That means your ride costs no more than $2!
How does Ride On Flex work? - Ride On Flex takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Ride On Flex app, input the address and we’ll match you with a vehicle going your way. Flex picks you up at a nearby corner and drops you off within a few streets of your requested destination. Our smart algorithms provide trip times that are comparable to other ride shares and much more convenient than other modes of travel.
How long will I wait? - You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.
How many passengers will I share a vehicle with? - The number of passengers varies. Our comfortable buses can accommodate up to 11 people. Up to 6 seats can be reserved with each booking.
Where can Flex take me? - Anywhere in your zone! It might be a Metro station, shopping center, office, library, other public facility—or home. You tell us.
When is Flex available? - Hours of service vary by zone. Check here for details.
What else do I need to know about Ride On Flex? NO BOARDING WITHOUT A BOOKED RESERVATION. The bus operator will ask for your name on boarding. Pay as you board with a SmarTrip card or cash/passes/tokens. You cannot add value to a SmarTrip card on Flex. Always have enough fare on your card or use cash/tokens/passes. Boarding is at designated corners, not fixed stops (curb-to-curb service for persons with wheelchairs).
These Flex zones aren’t near me. When will it come to my neighborhood? - Ride On Flex is a pilot program of the Montgomery County Department of Transportation. We’re eager to learn how our residents use this innovative on-demand transit option and hope to bring it to more areas of the county over time. Please be patient as we experiment, listen and learn.
The Ride On Flex app is guaranteed to change the way you think about traveling in the zones. We look forward to seeing you on the Flex. Just book and go!
Love our app? Please rate us! Questions or suggestions? Email us at RideOn.FlexCustomerService@montgomerycountymd.gov.
Get a detailed PDF report for Ride On Flex with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
★★★★★
Great service and great driver .....recommend!!
★★★★★
App works well. Service does too. As other have said, area of coverage is tiny though, but it's a pilot program. In any case you should be reviewing the app here, and the app is easy to use and doesn't its job.
★★★★★
Very convenient!! Please continue and expand coverage area!
★★☆☆☆
HAVE YOU HAD ENOUGH TOO??? THIS "SERVICE" IS DESTROYING LIVES WITH ZERO ACCOUNTABILITY! YOU CALL A FOREIGN COUNTRY TO HEAR "I UNDERSTAND". 2 HOUR+ WAIT FOR THE VEHICLE TO GET IN AND PICK 5 OTHER PEOPLE UP AND DROP THEM BEFORE YOU CAN GO TO WORK! LEAVES MOTHERS STRANDED! LEAVES EVERYONE STRANDED! JOIN ME ON FB SMARTFLEXISTRASHPOWEREDBYVIA. THIS HIDEOUS SERVICE CANNOT REPLACE A RELIABLE BUS AND THEY NEED TO STOP TRYING!
★★☆☆☆
Have four captures in different minutes after requesting the Ride on flex and the car NEVER moved from the place where Plate# 12429 was... At 3:58 pm, at 4:00 pm, at 4:16 pm, and it always appeared in same site in Rockville and clocked the same 16-minute hold ............................................ Tengo cuatro captures en differences minutes Lego de haber solicit ado el Ride on flex y el auto NUNCA se movie de el sitio donde estaba Plate# 12429... A las 3,58 pm, a las 4.00 pm a las 4.16 pm y
★★☆☆☆
The app is broken, drivers remain at the same spot for minutes, customer service leaves me on hold.
★★☆☆☆
Tiny service area - this is a MoCo service that serves a tiny area. Completely useless for most of us.
Google Play Rankings for Ride On Flex
This app is not ranked
Technologies used by Ride On Flex
Ride On Flex is requesting 20 permissions and is using 53 libraries.
Show details
Trust & Safety: Trust & Safety: The app requests location, notification, and payment-related permissions to enable zone-based routing, live tracking, and fare payments. It operates as a Montgomery County pilot transit service with wheelchair-accessible buses, aligning with standard safety expectations for location-aware transit apps.
Back to top
AppBrain Intelligence premium content
Subscribe now to get full and unlimited access to AppBrain Intelligence.
You'll have access to:
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
