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This is such a wonderful alternative to have for traveling in the Sacramento area! I love this program, I would highly recommend it. Thank you, SacRT for this service, and the ease of using this app. A satisfied customer. 5⭐'s
★★★★☆Melissa McCloud· Jul 16, 2025
I have had great and, not so great, experiences. My last ride was great. (The reason for the 4 stars) A woman that may be an RT employee? (I think she drove the Smart RT) She was very professional. The prior ride didn't happen. They always give a window of 15 minutes before through 15 minutes after your set pick up time. I was on the street waiting prior to that set window. My pickup time was 9:30am. At 9:07am this guy text me and said "I've got to go, I have personal customers ". Lovely. :/
★★★★★colleen whalen· Jan 10, 2026
She is a fabulous driver and deserves a big raise? I love flex ride! I'm on a fixed income as a senior and cannot afford Lyft or Uber way out of my budget so Flex ride is a fabulous service for only $2.50
★★☆☆☆Queen B· Mar 31, 2026
The time of arrival never updates and the notifications never work that the driver is waiting or at the pickup location
★☆☆☆☆V Barnett· Mar 12, 2025
Nowhere I need to go is "within the zone." I can't add addresses for *anything*. Seems like there's still bugs to work out. I'm uninstalling this. Why waste space on my phone for something that doesn't work.
★★☆☆☆Jason Gomez· May 21, 2025
You can't request a ride for the same day, and it's only a one way trip
Google Play Rankings for SacRT Flex
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Technologies used by SacRT Flex
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