AppBrain
AppBrain
  • Apps
  • Apps being viewed right now Trending apps today Most popular apps All-time most installed apps Top rated apps iPhone and iPad apps
  • Intelligence ▾
    Intelligence overview → Track any Android app or your whole market
    Track & analyze
    Keyword Tracker & OptimizerTrack & improve Play rankings App Performance ReportOne-off PDF for any app StatisticsFree Android & Play market stats
    Promote your app
    Featured Apps App Links
  • Intelligence
  • Pricing
  • Dashboard
  • Sign up
  • Log in
Android Apps > Productivity > Spiceworks Help Desk
Spiceworks Help Desk icon

Spiceworks Help Desk

1.0.17
Spiceworks
2.31
128 reviews
10,000+
Downloads
Free

Manage your Spiceworks Cloud Help Desk - Anywhere.

Spiceworks Help Desk Screenshot 1 of 4
Spiceworks Help Desk Screenshot 2 of 4
Spiceworks Help Desk Screenshot 3 of 4
Spiceworks Help Desk Screenshot 4 of 4
Screenshots by Spiceworks, from the Google Play listing
View on Google Play Also on the App Store

AppBrain's verdict

Poorly rated
Rating on Google Play
2.31
128 ratings
Installs
36 thousand
Last updated
October 1, 2026
Ads
Contains ads
Size
5.62 MB

Spiceworks Help Desk has 36 thousand installs. Users are critical: 2.3 stars from 128 ratings.

Download on Google Play

User feedback

Ratings and reviews on Google Play

Comments on Spiceworks Help Desk for Android

★★★★☆ JL Griffin · Oct 9, 2024
Not bad but missing a lot and needs a dark mode. It gives you the basic help tickets, but it's missing the other necessary sections like the knowledge base that techs need to reference. We end up having to log into to the website which defeats the purpose of the app altogether. It also doesn't show me notifications a lot of the time I find it about the tickets via email, I suspect that might be a battery optimization issue more than an app issue. Please build a dark mode!!
★★★★☆ Mohd Ikmal · Apr 9, 2022
Overall, it's good. The only problem that I notice is when I want to add comment to a ticket, I tap the text area, my keyboard appears in front of the text area, so I can't see what I've written bcoz the text area was hidden behind the keyboard.
★★★★★ Keith Aldridge · Dec 15, 2024
Great for what it does. Allows access to the helpdesk.
★★☆☆☆ Alex Hulinsky · Feb 7, 2022
When replying to a ticket I can't see what I'm typing. The keyboard covers up the text area.
★☆☆☆☆ BlueThing · May 20, 2022
Horrible compared to the old app. Super slow and unresponsive, and I can't even see what I'm typing on my phone when I am replying to tickets. The keyboard covers the text box.

Google Play Rating history and histogram

17
10
15
34
49

Store listing

By Spiceworks, from Google Play
Description by Spiceworks Written by the developer, not by AppBrain. Click to read.
Manage your Spiceworks Cloud Help Desk - Anywhere.Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips.

Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Help Desk for IT Pros.

RUN YOUR HELP DESK & TEND TO YOUR TICKETS

See and respond to all of your trouble tickets

Create new tickets, close and re-open existing ones

Add and edit ticket description and details

Assign tickets and set priorities, due date & more

..and you’ll be off-and-running and able to take your tickets and users with you!

Safety and technology

Found in the app by AppBrain
Ads
Contains ads
Price
Free
Libraries
20
App size
5.62 MB
Needs Android
8.1+
Content rating
Everyone

Technologies used by Spiceworks Help Desk

31 permissions · 20 libraries
Subscribe to see full permission and library details

Releases

Updates seen on Google Play
Version
1.0.17
Launched
January 2022
  • Oct 1, 2026UpdateVersion 1.0.17
  • May 8, 2026UpdateVersion 1.0.8
  • Apr 17, 2026UpdateVersion 1.0.7
  • Mar 13, 2026UpdateVersion 1.0.6
  • Jan 18, 2026UpdateVersion 1.0.5
Show all changes Show fewer

Alternatives

Similar apps and more from Spiceworks

Alternatives to Spiceworks Help Desk

Zoho Desk icon Zoho Desk
Zoho Corporation
4.4
Free
100,000+
Freshservice icon Freshservice
Freshworks Inc
4.2
Free
100,000+
Dice Employee HQ icon Dice Employee HQ
Dice Enterprises Pvt Ltd.
4.6
Free
100,000+
Tactic: Office Management icon Tactic: Office Management
Tactic, Inc.
4.2
Free
5,000+
ServiceDesk Plus | Cloud icon ServiceDesk Plus | Cloud
ManageEngine
4.4
Free
100,000+
Intervals icon Intervals
Intervals
4.3
Free
5,000+
MITRE@Work icon MITRE@Work
MITRE Corporation
4.5
Free
5,000+
Oil Command Mobile icon Oil Command Mobile
Brady Uselman
3.2
Free
500+

Also available on the App Store

Spiceworks Help Desk icon Spiceworks Help Desk
Spiceworks, Inc.
1.8
Free
63 ratings

Installs

Tracked by AppBrain
Last 30 days
330
Per day
11
30-day average
Play install range
10+ thousand
Launched
January 2022

Installs over time

Spiceworks Help Desk has been installed 36 thousand times. Over the past 30 days, it averaged 11 installs per day.

Rankings

Google Play top charts

Google Play Rankings for Spiceworks Help Desk

This app is not ranked

About the app and developer

About Spiceworks Help Desk

Spiceworks Help Desk is a productivity app developed by Spiceworks.

Download Statistics

Spiceworks Help Desk has been downloaded 36 thousand times. In the last 30 days, the app was downloaded 330 times.

User Ratings

Spiceworks Help Desk is rated 2.31 out of 5 stars. The rating is based on 130 ratings.

App Information

Spiceworks Help Desk is freely available from Google Play. The APK size is 5.62 MB. The latest APK version available is 1.0.17. The last update was on October 1, 2026.

Technical Requirements

Spiceworks Help Desk requires Android 8.1+ or higher. The app has a content rating of Everyone. The APK has been available on Google Play since January 2022.

Spiceworks Help Desk is made and published by Spiceworks. AppBrain is an independent app data site and isn't affiliated with Spiceworks. The app name, icon, screenshots and description belong to Spiceworks and are shown as published on Google Play.

App Performance Report

Get a detailed PDF report for Spiceworks Help Desk with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Developer information for Spiceworks

Spiceworks

mobiledev@spiceworks.com

Sign in to see the developer's website

Legal name:

Address:

Phone number:

Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
I'm the developer of this app

Share Spiceworks Help Desk

Today's trending apps Price drops on Google Play Apps other people are watching Popular Productivity Apps Top new apps
Zoho Desk icon Zoho Desk
Freshservice icon Freshservice
Dice Employee HQ icon Dice Employee HQ
Tactic: Office Management icon Tactic: Office Management
ServiceDesk Plus | Cloud icon ServiceDesk Plus | Cloud
Intervals icon Intervals
MITRE@Work icon MITRE@Work
Oil Command Mobile icon Oil Command Mobile
Overview Alternatives History Reviews Rankings Technology
AppBrain Intelligence premium content

Subscribe now to get full and unlimited access to AppBrain Intelligence. You'll have access to:

  • App Intelligence dashboard (performance timeline, competitor comparison, country rankings, insight cards)
  • Detailed ranking data per app
  • Full timeline per developer
  • Device market shares data per country
  • Unlimited keyword tracking
1 Month

$75/mo
(billed every month)

SAVE 0%
Subscribe
3 Months

$65/mo
($195 billed every 3 months)

SAVE 13%
Subscribe
1 Year

$57.50/mo
($690 billed every year)

SAVE 23%
Subscribe
Each subscription will automatically renew 3 days before the expiration date for the same time period. Subscriptions can be cancelled at any time before the renewal.

AppBrain is an app data site, we track rankings, ratings, installs for all apps and games on Google Play and the App Store. AppBrain doesn't host app files or APKs, all install links go directly to the official store. All trademarks are owned by their respective owners.

More apps

  • Top Android apps being viewed
  • Lumee-Video Call Match Live stats
  • OZTP ELD
  • View Hargreaves Lansdown

App statistics

  • Android statistics
  • Google Play Developer stats
  • Trending Android Apps
  • Trending iOS apps
  • Top popular Apps
  • Buy the best Android phone
  • Buy & sell app businesses

About AppBrain

  • Contact
  • Privacy
  • Documentation
  • DMCA takedowns
  • Blog
  • The AppBrain advertising system
© 2010-2026 - AppBrain