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Camera focus is not working properly on Android. It always shows QR code blurred. Need to go for OTP login which requires typing extra stuff. Please fix. Thanks.
★★★★☆Gerald Collins· Mar 19, 2024
It is difficult for novices and elderly people
★☆☆☆☆Filipe Bravo· Dec 2, 2022
Since the last update, it is crashing for me on the camera screen, just before the scanning of the QR code. No error message, just a crash. And I had no issue with this app in the past, so please roll back this update or fix it. And yes I have tried to restart my phone, reset the app, delete cache and storage, re-enroll, even reset the phone! It still works on my Samsung tablet though, but I don't want to carry a tablet around to login for work, nor I am buying a new phone (mine is Android 11).
★☆☆☆☆Hao Truong· Jan 16, 2023
Bad fingerprint reader causes me to reinstall the app and get vouch codes regularly. Device pixel 7 Phone thinks it's a failed and tries again and again within split seconds. This will result in too many failed attempts and blockage of account before I even had the time to lift my finger. A delay has to be built in to avoid that or a restart or the process before it just blocks the account. We (me and my team) are wasting time with reinstallation and vouch codes....
★☆☆☆☆Kanchan Ghosh· Nov 21, 2022
Biometric is very problematic, and it prompts to upgrade device OS even if there is no upgrade available published from phone Manufacturer. What does UBS think people will buy new phone every year ?
★☆☆☆☆Tony Verdigi· Oct 11, 2022
Same issue as others with device biometrics have changed error message requiring a reinstallation and vouch codes. No changes on my device. Terrible app.
Google Play Rankings for UBS MobilePass
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