Virgin Media Connect

13.5.18

Virgin Media

1.35

23,365 reviews

1,000,000+
Downloads

Free

To use Broadband features, you must be connected to your Virgin Media WiFi.

About Virgin Media Connect

Virgin Media Connect is a communication app developed by Virgin Media.

How many times has Virgin Media Connect been downloaded?

Virgin Media Connect has been downloaded 4 million times. In the last 30 days, the app was downloaded 11 thousand times. It is ranked in the top 100 communication apps.

What is the rating of Virgin Media Connect?

Virgin Media Connect is rated 1.35 out of 5 stars, based on 23 thousand ratings.

Is Virgin Media Connect free?

Virgin Media Connect is free to download. The APK download size is 72.03 MB. The latest version available is 13.5.18. The last update was on November 6, 2025.

What are the requirements for Virgin Media Connect?

Virgin Media Connect requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2014.

Description

**We're currently experiencing some issues with the "pause/unpause" feature on the Hub 5x. You may experience some issues when using this feature with this particular type of Hub.

More data about Virgin Media Connect

Price	Free to download
Total downloads	4 million
Recent downloads	11 thousand
Rating	1.35 based on 23 thousand ratings
Ranking	Highly ranked
Version	13.5.18
APK size	72.0 MB
Number of libraries	43
Designed for Android	8.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Virgin Media Connect app

Virgin Media Connect compared with similar apps

Common keywords of similar apps

Virgin Media Pause Feature Hub Working Find Improvements Unpause Hard Running Make Accessibility People Impairments Assistive Wifi Connect App Broadband Experience Features Issues Control Home Manage Devices Network

Keywords missing from this app

Qr Code Internet Device Access Smart Service Recent Connection Nokia Guest Password Secure Connected Share Netgear Parental Controls Security Easily Fixes Wi Fi Networks Speed Router Smarthub Easy Generate Generator Usage Bug Hotspot Create Monitor Set Information Avx

Google Play Rating history and histogram

Rating history

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480

1.4K

480

20K

Downloads over time

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Virgin Media Connect has been downloaded 4 million times. Over the past 30 days, it averaged 380 downloads per day.

Changelog of Virgin Media Connect

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Developer information for Virgin Media

Virgin Media

connectapp@virginmedia.co.uk

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Comments on Virgin Media Connect for Android

★★★★☆ Liz Boxall · May 27, 2026

So far no issues, it was easier to change the router name and password through this than through the router directly.

★★★★★ STEVIE C · Jun 4, 2026

This truly makes things easier to deal with. It speaks for itself. Anyone with a virgin account needs this & the Virgin Media app. WOW!! Genuinely so much easier.... HIGHLY RECOMMENDED

★★★★★ Rahani Khan · Jun 16, 2026

Very good app you can control your router speed test and how many devices connected to you router

★★★★☆ Buzz · Apr 18, 2026

Helps to be able to check if Wi-Fi devices are working before you start to reboot everything.

★★★★☆ Paul S · May 8, 2026

Bad to very good! The hub wasn't working for 4 days... but it is flying after a technician came and solved the problem... The help area is not good especially if it is 'technical' it wasn't easy reaching out to a human host who solved the issue after a false start.

★☆☆☆☆ Ashley Smith · May 20, 2026

Slow, fails when resetting hub. The Virgin Media app is even worse!

★☆☆☆☆ Catch Di · Apr 19, 2026

Useless app. Not fit for purpose. It doesn't recognize the guest Wi-Fi, and it doesn't recognize all connected devices, which is the whole reason for using the app.

★★☆☆☆ Phil Baldry · Apr 21, 2026

Not a bad start but home page shows incorrect number of devices connected to network e.g. shows 10 but going to other tabs there are 12 devices connected and can't disconnect/pause deivces

★★☆☆☆ Thomas Mann · Jun 17, 2026

This app's functions are useful, but it takes too long to update to what's in your network. It took a few days for it to realize I even had a router in my home, even though all my devices could connect to it. It does not knowI have a Wi-Fi pod, even after I have "added" it to this app many times. My speed tests are inaccurate because it doesn't know to look for a Wi-Fi pod. VM agents claim everything works in my home, so why doesn't the app know too?

Google Play Rankings for Virgin Media Connect

Top rankings

Rank	Country	Category	List
54	United Kingdom	Communication	Top Free

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Ranking history in United Kingdom

Ranking history

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