My Virgin Media

25.15.0

Virgin Media

4.00

33,790 reviews

5,000,000+
Downloads

Free

Manage your broadband, TV, and home phone in one app

4.00 · 33,790 reviews · 5,000,000+ downloads

Download from Google Play

About My Virgin Media

My Virgin Media is a tools app developed by Virgin Media.

How many times has My Virgin Media been downloaded?

My Virgin Media has been downloaded 5.5 million times. In the last 30 days, the app was downloaded 45 thousand times.

What is the rating of My Virgin Media?

My Virgin Media is rated 4.00 out of 5 stars, based on 34 thousand ratings.

Is My Virgin Media free?

My Virgin Media is free to download. The APK download size is 53.58 MB. The latest version available is 25.15.0. The last update was on August 20, 2026.

What are the requirements for My Virgin Media?

My Virgin Media requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2011.

Description

Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your hand.
You’ll be able to:
• Check your broadband, TV, home phone details
• View your latest bill, billing history and download them as PDFs
• Manage your Direct Debit details and make a payment
• Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home
• Check order and appointment details easily
• Find your account number and area reference quickly
• Explore our latest offers

Need a helping hand?
Broadband, TV, home phone customers can also tap to see relevant topics and conversations on the Virgin Media Communities.

Recent changes:
Bug fixes and performance improvements

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More data about My Virgin Media

Price	Free to download
Total downloads	5.5 million
Recent downloads	45 thousand
Rating	4.00 based on 34 thousand ratings
Ranking	Not ranked
Version	25.15.0
APK size	53.6 MB
Number of libraries	87
Designed for Android	8.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the My Virgin Media app

My Virgin Media compared with similar apps

Common keywords of similar apps

Media Details Hand Area Virgin Home Broadband Tv Phone Check Manage App Make Account Latest

Keywords missing from this app

Mobile Services Sky View Pay Data Usage Service Unifi Live Dialog Recent Channels Play Bills Bt Access Easy Watch Support Features Experience Internet Plans Overview Number Track Products Add Plan Find Enjoy Customers Directly Search Easily Place Bill Balance

Google Play Rating history and histogram

Rating history

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15K

13K

4.8K

Downloads over time

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My Virgin Media has been downloaded 5.5 million times. Over the past 30 days, it averaged 1.5 thousand downloads per day.

Changelog of My Virgin Media

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Developer information for Virgin Media

Virgin Media

AppFeedback@virginmedia.co.uk

Website

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Comments on My Virgin Media for Android

★★★★★ David Yates · Aug 26, 2026

Wasn't working so wrote bad review a day later everything resolved and working great.

★☆☆☆☆ Martin J · Aug 30, 2026

Perhaps the most useless app on the play store. Forced to 'sign in' every time you try to do ANYTHING on the app? Yep. Sign in using a passkey? Forget it. Send me a one time password to my email? No. "Send passcode again" ... Nope, it won't. Delete my existing passkey? Er no. How about clicking "Add a new passkey" ... Nah, it'll immediately say "You've cancelled adding a passkey" before it's even done anything. But I need to check some router settings ... Er? Nah. Absolutely USELESS.

★☆☆☆☆ Chris G · Aug 7, 2026

Shocking quality app! Constantly having to sign into the app anytime you go I to a different section of the app. Not easy to find what you want and constantly just redirected to the same page.

★☆☆☆☆ Free Dive · Aug 26, 2026

Worst app out of all internet providers, i couldn't pay for the bill without it crashing!

★☆☆☆☆ Eamonn McBride · Aug 20, 2026

Keeps throwing me out when I'm in chat if screen locks or need to access another app while keeping the virgin app open

Google Play Rankings for My Virgin Media

This app is not ranked

Technologies used by My Virgin Media

15 permissions · 87 libraries

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