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Last updated on: 2026-07-15
Android Apps > Tools > My Virgin Media
My Virgin Media icon

My Virgin Media

25.13.1
Virgin Media
4.00
33,645 reviews
5,000,000+
Downloads
Free

Manage your broadband, TV, and home phone in one app

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4.00 · 33,645 reviews · 5,000,000+ downloads

About My Virgin Media

My Virgin Media is a tools app developed by Virgin Media.

Download Statistics

My Virgin Media has been downloaded 5.5 million times. In the last 30 days, the app was downloaded 41 thousand times.

User Ratings

My Virgin Media is rated 4.00 out of 5 stars. The rating is based on 34 thousand ratings.

App Information

My Virgin Media is FREE to download. The APK download size is 45.77 MB. The latest version available is 25.13.1. The last update was on May 8, 2026.

Technical Requirements

My Virgin Media requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2011.

Description
Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your hand.
You’ll be able to:
• Check your broadband, TV, home phone details
• View your latest bill, billing history and download them as PDFs
• Manage your Direct Debit details and make a payment
• Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home
• Check order and appointment details easily
• Find your account number and area reference quickly
• Explore our latest offers

Need a helping hand?
Broadband, TV, home phone customers can also tap to see relevant topics and conversations on the Virgin Media Communities.

Recent changes:
Bug fixes and performance improvements.
Show more Show less

More data about My Virgin Media

Price Free to download
Total downloads 5.5 million
Recent downloads 41 thousand
Rating 4.00 based on 34 thousand ratings
Ranking Not ranked
Version 25.13.1
APK size 45.8 MB
Number of libraries 87
Designed for Android 8.0+
Suitable for Everyone
Ads NO ads

App Performance Report

Get a detailed PDF report for My Virgin Media with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

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My Virgin Media compared with similar apps

Common keywords of similar apps

Media Hand Area Virgin Home Broadband Tv Phone Check Details Manage App Make Account Latest

Keywords missing from this app

Mobile Services View Sky Pay Access Live Data Usage Recent Play Dialog Bills Support Service Channels Bt Easy Internet Experience Watch Features Offers Number Benefits Overview Wi Fi Enjoy Plan Find Track Directly Bill Add Place Balance Customers

More from Virgin Media

Virgin Media Connect icon Virgin Media Connect
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Google Play Rating history and histogram

Rating history
Subscribe to see the full rating timeline
15K
13K
0
0
4.8K

Downloads over time

Downloads over time
Subscribe to see download velocity and history

My Virgin Media has been downloaded 5.5 million times. Over the past 30 days, it averaged 1.4 thousand downloads per day.

Changelog of My Virgin Media

Show changelog

Developer information for Virgin Media

Virgin Media

AppFeedback@virginmedia.co.uk

Website

Legal name:

Address:

Phone number:

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Comments on My Virgin Media for Android

★★★★★ mossi123uk · Jul 4, 2026
They fixed the problem I had with paying my tesco credit card off can't fault the app now
★★★★★ Susan W - · Jun 9, 2026
After struggling to connect b/b and numerous checks on hub connection, an Engineer appointment made for next day.
★★★★★ Tanya · Jun 20, 2026
Joined awhile back now the installation was not good the man made me late for work, it took forever as my cables weren't near to my flat, so I apologize for that
★☆☆☆☆ Gareth Evans · May 11, 2026
Unable to log in, unable to contact support (on hold for 20+ mins) and no help on the chat app. As always, Virgin delivering incredible service quality and value for money....
★☆☆☆☆ John Watson · Jun 8, 2026
A joke, it's slow, the help section is useless, good luck trying to actually talk to someone. I got charged over double for a bill and trying to get help with that is ridiculously harder than it used to be
★☆☆☆☆ Andy Thomas · Jun 30, 2026
Won't let me sign in just keeps returning to the sign in option. Website is the same I can't get into my Virgin Media account on either platform. Virgin Media need to sort this out!

Google Play Rankings for My Virgin Media

This app is not ranked

Technologies used by My Virgin Media

13 permissions · 87 libraries
Subscribe to see full permission and library details
Virgin Australia icon Virgin Australia
My BT icon My BT
Virgin Mobile KSA icon Virgin Mobile KSA
Virgin Radio UK - Listen Live icon Virgin Radio UK - Listen Live
Virgin Plus My Account icon Virgin Plus My Account
My Telone icon My Telone
Virgin Mobile UAE icon Virgin Mobile UAE
Play24: manage your account icon Play24: manage your account

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