Manage your broadband, TV, and home phone in one app
4.00·33,645 reviews·5,000,000+ downloads
About My Virgin Media
My Virgin Media is a tools app developed by Virgin Media.
Download Statistics
My Virgin Media has been downloaded 5.5 million times. In the last 30 days, the app was downloaded 41 thousand times.
User Ratings
My Virgin Media is rated 4.00 out of 5 stars. The rating is based on 34 thousand ratings.
App Information
My Virgin Media is FREE to download. The APK download size is 45.77 MB. The latest version available is 25.13.1. The last update was on May 8, 2026.
Technical Requirements
My Virgin Media requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2011.
Description
Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your hand. You’ll be able to: • Check your broadband, TV, home phone details • View your latest bill, billing history and download them as PDFs • Manage your Direct Debit details and make a payment • Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home • Check order and appointment details easily • Find your account number and area reference quickly • Explore our latest offers
Need a helping hand? Broadband, TV, home phone customers can also tap to see relevant topics and conversations on the Virgin Media Communities.
Recent changes: Bug fixes and performance improvements.
Get a detailed PDF report for My Virgin Media with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
They fixed the problem I had with paying my tesco credit card off can't fault the app now
★★★★★Susan W -· Jun 9, 2026
After struggling to connect b/b and numerous checks on hub connection, an Engineer appointment made for next day.
★★★★★Tanya· Jun 20, 2026
Joined awhile back now the installation was not good the man made me late for work, it took forever as my cables weren't near to my flat, so I apologize for that
★☆☆☆☆Gareth Evans· May 11, 2026
Unable to log in, unable to contact support (on hold for 20+ mins) and no help on the chat app. As always, Virgin delivering incredible service quality and value for money....
★☆☆☆☆John Watson· Jun 8, 2026
A joke, it's slow, the help section is useless, good luck trying to actually talk to someone. I got charged over double for a bill and trying to get help with that is ridiculously harder than it used to be
★☆☆☆☆Andy Thomas· Jun 30, 2026
Won't let me sign in just keeps returning to the sign in option. Website is the same I can't get into my Virgin Media account on either platform. Virgin Media need to sort this out!
Google Play Rankings for My Virgin Media
This app is not ranked
Technologies used by My Virgin Media
13 permissions·87 libraries
Subscribe to see full permission and library details
Back to top
AppBrain Intelligence premium content
Subscribe now to get full and unlimited access to AppBrain Intelligence.
You'll have access to:
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
