Zendesk Support

Zendesk Mobile

3.10

7,498 reviews

500,000+
Downloads

Free

Provide great support - anytime, anywhere

About Zendesk Support

Zendesk Support is a business app developed by Zendesk Mobile.

How many times has Zendesk Support been downloaded?

Zendesk Support has been downloaded 960 thousand times. In the last 30 days, the app was downloaded 6.2 thousand times.

What is the rating of Zendesk Support?

Zendesk Support is rated 3.10 out of 5 stars, based on 7.5 thousand ratings.

Is Zendesk Support free?

Zendesk Support is free to download. The last update was on January 7, 2026.

What are the requirements for Zendesk Support?

Zendesk Support requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play July 2010.

Description

Support for Android is built for agents, team leads, and managers on-the-move. A fast and secure productivity tool that gives you visibility of your account in real-time.

Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!

Some of the key features you’ll find in the app:

Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.

Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.

Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.

Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.

Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.

Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!

We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.

Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Learn more about Support and create a free account here: https://www.zendesk.com/support

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More data about Zendesk Support

Price	Free to download
Total downloads	960 thousand
Recent downloads	6.2 thousand
Rating	3.10 based on 7.5 thousand ratings
Ranking	Not ranked
Version	N/A
APK size	N/A
Number of libraries	47
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Zendesk Support app

Zendesk Support compared with similar apps

Google Play Rating history and histogram

2.9K

750

520

750

2.5K

Downloads over time

Zendesk Support has been downloaded 960 thousand times. Over the past 30 days, it averaged 210 downloads per day.

Changelog of Zendesk Support

Jan 7, 2026UpdateVersion 2.73.0
Nov 20, 2025UpdateVersion 2.72.0
Oct 27, 2025UpdateVersion 2.71.0
Oct 13, 2025UpdateVersion 2.70.0
Sep 25, 2025UpdateVersion 2.69.0
Sep 11, 2025UpdateVersion 2.68.0
Aug 5, 2025UpdateVersion 2.67.0
Jul 22, 2025UpdateVersion 2.66.0
Jul 2, 2025UpdateVersion 2.65.0
Jun 20, 2025UpdateVersion 2.64.0
Jun 16, 2025UpdateVersion 2.63.1
May 21, 2025UpdateVersion 2.62.0
Apr 24, 2025UpdateVersion 2.61.0
Apr 6, 2025UpdateVersion 2.60.0
Mar 26, 2025UpdateVersion 2.59.0
Feb 26, 2025UpdateVersion 2.57.0
Feb 6, 2025UpdateVersion 2.56.0
Jan 21, 2025UpdateVersion 2.55.1
Jan 8, 2025UpdateVersion 2.55.0
Dec 18, 2024UpdateVersion 2.54.1
Nov 27, 2024UpdateVersion 2.53.0
Oct 25, 2024UpdateVersion 2.52.0
Oct 9, 2024UpdateVersion 2.51.2
Sep 2, 2024UpdateVersion 2.50.0
Aug 23, 2024UpdateVersion 2.49.0
Jul 29, 2024UpdateVersion 2.48.0
Jul 18, 2024UpdateVersion 2.47.1
May 20, 2024UpdateVersion 2.46.0
Apr 25, 2024UpdateVersion 2.45.0
Mar 28, 2024UpdateVersion 2.43.1
Feb 14, 2024UpdateVersion 2.41.0
Feb 2, 2024UpdateVersion 2.40.0
Feb 1, 2024UpdateVersion 2.39.1
Jan 14, 2024UpdateVersion 2.39.0
Oct 16, 2023UpdateVersion 2.38.0
Oct 4, 2023UpdateVersion 2.37.0
Sep 11, 2023UpdateVersion 2.36.0
Aug 16, 2023UpdateVersion 2.34.2
Jun 13, 2023UpdateVersion 2.34.1
Apr 12, 2023UpdateVersion 2.33.0
Mar 31, 2023UpdateVersion 2.32.2
Feb 21, 2023UpdateVersion 2.31.0
Feb 2, 2023UpdateVersion 2.30.0
Jan 18, 2023UpdateVersion 2.29.0
Dec 13, 2022UpdateVersion 2.28.0
Nov 21, 2022UpdateVersion 2.27.3
Nov 7, 2022UpdateVersion 2.27.1
Oct 25, 2022UpdateVersion 2.26.0
Sep 23, 2022UpdateVersion 2.25.3
Sep 8, 2022UpdateVersion 2.25.2

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Developer information for Zendesk Mobile

Zendesk Mobile

support@zendesk.com

Website

N/A

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Comments on Zendesk Support for Android

★★★★★ Luke · Jul 14, 2024

Da the best app im so happy yo find it and hear that its dat easy with my aims and fired directly hitting the target with an enjoyable experience being what it's for so convenient. "REVIEW" "my review"

★★★★★ Tamar Lascelle · Dec 19, 2024

I've been using the mobile version for Android while out n about for over a year now (I'm in sales), for the past two ish weeks I was getting very frustrated as I was not able to view specific tickets anymore, just showed "no Wi-Fi, please retry" Been checking every day for updates... and finally I see one, ta da, thank you!! Just in time for finishing out the busy holiday month (and with traveling, family, I like being able to reply to my leads on the fly, it helps me close many more sales)

★★★★★ Jeffrey Brady · Sep 13, 2025

They seem like an awesome company they need a lot of information to do their job it seems like more than I have right now but at least there was a try, and they do communicate back to the individual, so I would recommend them for your business they seem to be dedicated and professional I recommend

★★★★★ marlon posadas · Jul 7, 2025

Pls update for separate notification tone to change other tone

★☆☆☆☆ none of your business (mindyourbusiness) · Mar 6, 2026

Can't log in using this app, using the website works but the app never sends the code to my email.

★☆☆☆☆ Mohamad Al Fata · Apr 17, 2026

Sometimes the notifications are delayed/ do not appear at all unless checked on the browser

★☆☆☆☆ Thando Chibanda · Dec 18, 2024

App is extremely slow to open tickets. UI needs a lot of work, it's 2024 it's not that hard to Build a good efficient user interface but as we know Zendesk is slow af to implement changes and feedback. I use the app begrudgingly. Fix up!

★☆☆☆☆ Stephen Lewis · Jan 12, 2026

Initial install would not let me sign In or allow any input. Just first sign in button and back arrow.

Google Play Rankings for Zendesk Support

This app is not ranked

Technologies used by Zendesk Support

Zendesk Support is requesting 0 permissions and is using 49 libraries.

Permissions

No permissions found

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Firebase Android Library Icon

Firebase

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager

Android Support Library Print

Android Support Library Document File Google gson Android Library Icon

Google gson

AndroidX Legacy: Support Library core UI

Android Support Library Async Layout Inflater AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA Glide Android Library Icon

Glide

AndroidX Multi-Dex Library AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface Chromium Android Library Icon

Chromium

Picasso

Retrofit

ReactiveX

Google Protocol Buffers Android Library Icon

Google Protocol Buffers Dagger Android Library Icon

Dagger

Lottie

Butter Knife CircleImageView Android Library Icon

CircleImageView Moshi Android Library Icon

Moshi

RoundedImageView Subsampling scale image view Android Library Icon

Subsampling scale image view Disk LRU Cache Android Library Icon

Disk LRU Cache Segment Android Library Icon

Segment

TagSoup

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