Zendesk Chat

1.26.0

Zendesk Mobile

3.32

4,307 reviews

100,000+
Downloads

Free

Strike up a conversation. Chat with your visitors and deliver support on the go.

About Zendesk Chat

Zendesk Chat is a business app developed by Zendesk Mobile.

How many times has Zendesk Chat been downloaded?

Zendesk Chat has been downloaded 420 thousand times. In the last 30 days, the app was downloaded 300 times.

What is the rating of Zendesk Chat?

Zendesk Chat is rated 3.32 out of 5 stars, based on 4.3 thousand ratings.

Is Zendesk Chat free?

Zendesk Chat is free to download. The APK download size is 9.97 MB. The latest version available is 1.26.0. The last update was on July 23, 2025.

What are the requirements for Zendesk Chat?

Zendesk Chat requires Android 10+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2013.

Description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The mobile app provides many of the great features available on the web dashboard.

Benefits of using the app:
• Manage, monitor, and reply to visitor conversations from anywhere
• Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
• See who's online on your website in real-time and engage with new leads on your website
• Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
• Encourage better agent collaboration on the go with agent-to-agent chats
• Improve agent response time and reduce typing time with the shortcuts feature
• Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off

Customers are 3x more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.

Learn more about Zendesk Chat (formerly Zopim) and create a free account here: https://www.zendesk.com/chat

Recent changes:
Minor fixes and performance improvements.

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More data about Zendesk Chat

Price	Free to download
Total downloads	420 thousand
Recent downloads	300
Rating	3.32 based on 4.3 thousand ratings
Ranking	Not ranked
Version	1.26.0
APK size	9.97 MB
Number of libraries	34
Designed for Android	10+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Zendesk Chat app

Zendesk Chat compared with similar apps

Google Play Rating history and histogram

2.2K

260

170

260

1.5K

Downloads over time

Zendesk Chat has been downloaded 420 thousand times. Over the past 30 days, it averaged 10 downloads per day.

Changelog of Zendesk Chat

Jul 23, 2025UpdateVersion 1.26.0
Apr 14, 2025UpdateVersion 1.25.0
Feb 18, 2025UpdateVersion 1.24.1
Sep 9, 2024UpdateVersion 1.23.0
Aug 6, 2024UpdateVersion 1.22.0
Jun 23, 2023UpdateVersion 1.20.0
Jan 2, 2023UpdateVersion 1.19.0
Oct 17, 2022UpdateVersion 1.18.1
Sep 28, 2021UpdateVersion 1.17.1
Dec 2, 2020UpdateVersion 1.15.2
Feb 6, 2020UpdateVersion 1.15.1
Nov 20, 2019UpdateVersion 1.11.1
Oct 16, 2019UpdateVersion 1.9.0
Aug 21, 2019UpdateVersion 1.5.0
May 20, 2019UpdateVersion 1.4.0
Mar 20, 2019UpdateVersion 1.3.3
Jan 30, 2019UpdateVersion 1.3.2
Jun 18, 2018UpdateVersion 1.2.3
May 30, 2018UpdateVersion 1.2.2
May 4, 2018UpdateVersion 1.2.1
Sep 13, 2017UpdateVersion 1.1.2
Jun 8, 2017UpdateVersion 1.1.1
Jan 16, 2017UpdateVersion 1.0.7
Nov 7, 2016UpdateVersion 1.0.6
Oct 26, 2016UpdateVersion 1.0.5
Oct 6, 2016UpdateVersion 1.0.3
Sep 23, 2016UpdateVersion 1.0.2
May 15, 2016UpdateVersion 0.13.14alpha
Apr 14, 2016UpdateVersion 0.13.13alpha
Apr 10, 2016UpdateVersion 0.13.8alpha
Apr 5, 2016UpdateVersion 0.13.10alpha
Mar 27, 2016UpdateVersion 0.13.8alpha
Mar 12, 2016UpdateVersion 0.13.9alpha
Feb 24, 2016UpdateVersion 0.13.8alpha
Feb 20, 2016UpdateVersion 0.13.9alpha
Feb 12, 2016UpdateVersion 0.13.8alpha
Feb 6, 2016UpdateVersion 0.13.6alpha
Feb 4, 2016UpdateVersion 0.13.7alpha
Dec 1, 2015UpdateVersion 0.13.6alpha
Nov 17, 2015UpdateVersion 0.13.5alpha
Nov 12, 2015UpdateVersion 0.13.4alpha
Oct 20, 2015UpdateVersion 0.13.3alpha
Sep 30, 2015UpdateVersion 0.13.2alpha
Aug 26, 2015Installs100,000+ installs
Aug 16, 2015UpdateVersion 0.13.1alpha
Jul 23, 2015UpdateVersion 0.13.0alpha
Sep 23, 2014Installs50,000+ installs
Sep 11, 2014UpdateVersion 0.12.9alpha
Jul 1, 2014UpdateVersion 0.12.8alpha
Jun 25, 2014UpdateVersion 0.12.7alpha

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Developer information for Zendesk Mobile

Zendesk Mobile

chat@zendesk.com

Website

N/A

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Comments on Zendesk Chat for Android

★★★★★ Andrew Riddle · Feb 24, 2022

So tell I'm pretty sure if I did use the apis integration with this text messaging service and a couple other of the supported apps already like I just hate me feeding my inaudible wealth and giving me giving big complex and yet just the right of elegance time set of a pigeon blood-red 32carrat rock I thought was methylated blood. Instant thought was cure to covidini but isn't that already airborne? Back to something when I realized into my own without any review EXPLICIT QUAD-TECH

★★★★★ Jagz · Aug 19, 2022

Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc. this app, a must-have

★★☆☆☆ Ivory Koenig · Oct 17, 2020

Good at giving notifications, however the biggest bug is when 2 or more agents are logged in at the same time, which agent gets the chat is not explicitly mentioned I.e. chat allocation is not up to the mark. Please rectify this!

★☆☆☆☆ jaswanth kumar · Jul 9, 2020

Unable to login, tried so many times. It's saying credentials are wrong, I use the same to open chat in Laptop.

★☆☆☆☆ Simon · Apr 19, 2023

Support is pretty useless keeps saying wrong login when clearly it's not, change password you never get the email TOTAL MESS looking for alternative so fed up with zendesk ow

★☆☆☆☆ Muhammad Abu Musha · Mar 12, 2026

These apps no longer support any incoming chat. Whenever I log in it shows no incoming or update the latest interface rather in the history section it only shows chat one years ago. Waste of time

Google Play Rankings for Zendesk Chat

This app is not ranked

Technologies used by Zendesk Chat

Zendesk Chat is requesting 15 permissions and is using 35 libraries.

Permissions

Development tools

test access to protected storage

Network communication

view network connections, view Wi-Fi connections, full network access, receive data from Internet

Hardware controls

control vibration

System tools

run at startup, prevent phone from sleeping

Extra

android.permission.FOREGROUND_SERVICE, android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING, android.permission.POST_NOTIFICATIONS, android.permission.READ_MEDIA_AUDIO, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.google.android.gms.permission.AD_ID, com.zopim.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Firebase Android Library Icon

Firebase

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager Google gson Android Library Icon

Google gson

AndroidX Legacy: Support Library core UI AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

AndroidX Multi-Dex Library AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface Google Guava Android Library Icon

Google Guava Picasso Android Library Icon

Picasso

Retrofit

ReactiveX

Dagger

The Checker Framework Android Library Icon

The Checker Framework Butter Knife Android Library Icon

Butter Knife CircleImageView Android Library Icon

CircleImageView Disk LRU Cache Android Library Icon

Disk LRU Cache

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