Zoho Lens

2.28.0

Zoho Corporation

4.29

276 reviews

100,000+
Downloads

Free

Remote assistance through augmented reality

About Zoho Lens

Zoho Lens is a productivity app developed by Zoho Corporation.

Download Statistics

Zoho Lens has been downloaded 200 thousand times. In the last 30 days, the app was downloaded 5.6 thousand times.

User Ratings

Zoho Lens is rated 4.29 out of 5 stars. The rating is based on 280 ratings.

App Information

Zoho Lens is FREE to download. The APK download size is 36.86 MB. The latest version available is 2.28.0. The last update was on April 27, 2026.

Technical Requirements

Zoho Lens requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play August 2019.

Description

Zoho Lens - Remote assistance through augmented reality!
Ease the means to get expert visual support from the agents, using Zoho Lens.

Zoho Lens allows support agents to provide expert work instructions to customers or field agents by initiating a session and accessing their smartphone. The efficient remote assistance tool with both HD video and audio lets you annotate live objects in need for problem solving.

Zoho Lens entails the following features:

Live stream:
View high definition real-time video from the customer's smartphone to the agent's desk. Initiate a Zoho Lens session and quickly access the live footage of the issue demanding a solution.

AR annotation:
Add AR annotations to the video stream for extra virtual information. Easily add arrows, or even point to the parts that need technical aid.

AR Comments:
Add specific comments to the AR annotations to provide additional information or steps to follow

AR Measure:
Measure objects and spaces in real-time to get accurate dimensions, making quick measurements effortless and precise.

QR / Barcode / Live Text Scanner:
Quickly scan and retrieve information from QR codes, barcodes, or text in real time, access links, or extract text for instant use, all with a single tap.

Advanced Chat & File Transfer:
Exchange messages and transfer documents securely in real time, ensuring efficient collaboration and issue resolution.

Zoom, freeze and screenshot:
Pinch the screen to zoom into the video feed to get a closer look at the real world objects. Additionally, freeze the screen to access more intricate issues within a particular screen. Capture a screenshot, share with the customer to analyse the issue further or document the screenshots for offline appraisal.

Session Notes:
Jot down notes and thoughts during the session which you can reference back later.

Initiate and schedule sessions:
Agents can initiate a quick session and share the Join Now link to the customer. Sessions can also be scheduled based on convenience.

Join a session:
Customers can simply tap the shared join link or enter Name & Session Key and tap 'Join'.

Multi-participant Session:
Experts can invite secondary technicians with different skill sets to help them out during a session.

Camera Switch:
End-users can switch between the front-facing and rear-facing camera during a session to communicate better with the Expert.

Zoho Lens mobile app is an extension of our web application Zoho Lens.
Download and signup for a 14 days free trial.

For further comments, suggestions, and questions, please write to us at support@zoholens.com

Recent changes:
With this update, experience a streamlined interface for faster remote connectivity. Whether you’re assisting a customer, joining as a secondary technician, or connecting as a customer, sessions are now easier to access. You can also capture and share offline recordings directly with your support team for quicker troubleshooting

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More data about Zoho Lens

Price	Free to download
Total downloads	200 thousand
Recent downloads	5.6 thousand
Rating	4.29 based on 280 ratings
Ranking	Not ranked
Version	2.28.0
APK size	36.9 MB
Number of libraries	54
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Comments on Zoho Lens for Android

★★★★☆ KIRAN K S · Oct 23, 2025

Unable to log in with my zoho mail account. Every time I enter my zoho mail ID and password. It fails to log in with a message something went wrong. Please fix the issue soon or else I'll uninstall the app which is of no use unless fixed. Successfully logged in after clearing the cache and app data. So, I changed the status from 1 start to 4 start.

★★★★★ Vennila Deenan · Jul 24, 2024

App looks good. Is it possible to arrange demo of zoho lens

★★★★☆ Oussama Boumaad · Aug 20, 2021

It'll be much easier to add a QR code scanner to invite people. In addition, of what you have (email, sms).

★☆☆☆☆ Dr Murali Haritham · Oct 23, 2025

Very bad experience. Unwantedly making delay in getting signup. Undue delay also is noticed in getting OTP

★☆☆☆☆ VISHVESH PUROHIT · Apr 18, 2025

West of time in this app the app is not working and also west of time for warranty purpose

★☆☆☆☆ NATARAJAN Murugavel · May 13, 2021

I can't hear voice. What is the minimum requirements of phone

Google Play Rankings for Zoho Lens

This app is not ranked

Technologies used by Zoho Lens

Zoho Lens is requesting 34 permissions and is using 56 libraries.

Permissions

Development tools

test access to protected storage

Your location

approximate (network-based) location, precise (GPS) location

Network communication

view network connections, view Wi-Fi connections, pair with Bluetooth devices, full network access, Google Play billing service, receive data from Internet

Your accounts

use accounts on the device

Storage

modify or delete the contents of your USB storage

Hardware controls

take pictures and videos, control flashlight, change your audio settings, record audio, control vibration

System tools

change network connectivity, run at startup, reorder running apps, draw over other apps, prevent phone from sleeping

Extra

android.hardware.sensor.proximity, android.permission.BLUETOOTH_CONNECT, android.permission.CAPTURE_AUDIO_HOTWORD, android.permission.CAPTURE_AUDIO_OUTPUT, android.permission.CAPTURE_MEDIA_OUTPUT, android.permission.CAPTURE_TUNER_AUDIO_INPUT, android.permission.CAPTURE_VOICE_COMMUNICATION_OUTPUT, android.permission.FOREGROUND_SERVICE, android.permission.FOREGROUND_SERVICE_MICROPHONE, android.permission.POST_NOTIFICATIONS, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, com.zoho.lens.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager

Android Support Library Print Google gson Android Library Icon

Google gson

Android Support Library Document File AndroidX App Startup Android Library Icon

AndroidX App Startup

AndroidX Legacy: Support Library core UI Android WorkManager Android Library Icon

Android WorkManager

Android Support Library Async Layout Inflater AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

AndroidX Concurrent Futures JetBrains Annotations Android Library Icon

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA AndroidX Tracing Android Library Icon

AndroidX Tracing Glide Android Library Icon

Glide

AndroidX SQLite AndroidX Multi-Dex Library Android Library Icon

AndroidX Multi-Dex Library AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface AndroidX DynamicAnimation Android Library Icon

AndroidX DynamicAnimation AndroidX ProfileInstaller Android Library Icon

AndroidX ProfileInstaller Google ZXing Android Library Icon

Google ZXing AndroidX Inspection Android Library Icon

AndroidX Inspection Retrofit Android Library Icon

Retrofit

ReactiveX

AndroidX Preference Android View Binding Android Library Icon

Android View Binding Lottie Android Library Icon

Lottie

Android Data Binding Volley Android Library Icon

Volley

Reactive Streams Jetpack Compose Android Library Icon

Jetpack Compose Kotlin Parcelize Android Library Icon

Kotlin Parcelize AndroidX Autofill Android Library Icon

AndroidX Autofill Coil Android Library Icon

Coil

WebRTC

Java JWT (jjwt)

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