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I get alive transportation offered from my insurance, Sunshine Health medicaid. I hate that you have to schedule 24 hours in advance if you're expecting a ride.
★★★★★Magoo & Elisa Ehrhardt· Jun 15, 2026
The app is good responsive when you need to call and talk to someone they are pretty good about getting you a solution to your issue as long as you had a trip scheduled. As far as the transportation service provider they could Def use some work and the drivers need to learn some patience we are people not $$$ which they act like we are. When we have problems or issues or appointments run over they get irritated like you signed up for this have some humility.
★★★★★Jorie Hazen· Apr 15, 2026
So far this service is the easiest transportation company I've used to book my doctor's appts. In the many years I have had to depend on help getting to and from, so far the drivers are courteous and are patience and friendly, on time and if they're way too early, they will wait if you ask them, at least so far this is my personal experience, I'm very happy with them ⭐️
★★★★★Brennie· Jul 6, 2026
App is use your friendly responses are quick, rides are always on time early and never had a problem
★☆☆☆☆Breanna Morrill· Apr 7, 2026
They cancel rides last minute, they also show up way to early. Had me sitting at the doctor's office with my baby for over an hour. Definitely need to do better.
★☆☆☆☆Colleen McHugh· Jun 4, 2026
One of the cars they sent to pick me up was a mess. When I got in it smelled bad. I look over & in the door pocket is a spray bottle of something. So I felt something on my foot & I look down and there's a roach crawling on my foot. Look over at the spray bottle. I see it's actually a can of ant/roach killer.
★☆☆☆☆Desmond Petit· Jul 24, 2026
The app is useful and easy to use. However, being that they subcontract with Uber it makes it hard to report a problem with the driver. When you try to call the driver through the app it directs you to Uber customer service. By the time you get someone you already lost your trip and can't schedule a new trip with this app because It's too late. Plus this apps' customer service is also an issue. If these issues are addressed then it would be great.
Google Play Rankings for AliviRide
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Technologies used by AliviRide
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