Easy registration of Stand By Me installations, the e-Configurator and e-Doctor
50,000+ downloads
About Daikin e-Care
Daikin e-Care is a tools app developed by Daikin Europe N.V..
Download Statistics
Daikin e-Care has been downloaded 66 thousand times. In the last 30 days, the app was downloaded 1.1 thousand times.
User Ratings
The app has no ratings yet.
App Information
Daikin e-Care is FREE to download. The APK download size is 127.90 MB. The latest version available is 11.5.1. The last update was on August 13, 2026.
Technical Requirements
Daikin e-Care requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2017.
Description
The Daikin e-Care app can be downloaded for free but can only be accessed with an approved Stand By Me account. The app includes the following functionalities:
My installations This part allows the installer to register an installation within seconds. Manual input is minimized thanks to a smart QR code scanner that enables the app to find the product name and serial number of each scanned unit. The commissioning document can be uploaded by simply taking a picture with any mobile device. GPS tracking allows the app to recognize the location of the installation instantly. The app is connected with Stand By Me, so all installations registered via the app will be shown in the installation database of the professionals Stand By Me account.
e-Configurator Quick configuration of the settings of your heating system. The app is fit for the Daikin’s heat pump range. To start the e-configurator, you can either scan the QR code of the nameplate, either type the productname of the unit. The parameter setting can be done on an ‘easy mode’, which is the default setting, or an ‘advanced mode’. In a first tab, the parameters which are ‘system-related’ are being defined in a few clicks. In a second tab, the settings related to space heating are set. Depending on your solution, a Domestic Hot Water tab is also available. In just 8 to 10 clicks, all settings of the heat generator are being defined and in a last tab, you can find an overview of all settings. The changed settings are being highlighted. You can save the settings as pdf or store them on a USB memory stick or SD card for the new Altherma 3 generation units. Note that the Daikin e configurator is available as app and web-application. In case you have no possibility to connect a USB memory stick on your tablet or smartphone, the configuration can be done from your PC.
e-Doctor The Daikin e-Doctor is a mobile application, that guides service technicians during troubleshooting, component check and repair of Daikin units. Technical data and a link to the Daikin Business Portal are included in the app. You can use your Daikin Business Portal account to log-in to only access e-Doctor. In case you need full e-Care functionality log-in with your Stand-By-Me account. The e-Doctor is an on-line application and needs continuous connection to the internet. Therefore, you need WiFi or mobile data to be able to use it.
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App starts up and then flips portrait to landscape about once a second. Happens on Pixel 4a and on Pixel 7. Happens both when phone is set on auto rotate and when auto rotate is disabled. It is very difficult to get out of this. PLEASE FIX.
Google Play Rankings for Daikin e-Care
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Technologies used by Daikin e-Care
Daikin e-Care is requesting 23 permissions and is using 42 libraries.
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
