The Office of Unified Communications’ (OUC) 311 Call Center Operation
About DC311
DC311 is a business app developed by Government of the District of Columbia.
Download Statistics
DC311 has been downloaded 19 thousand times. In the last 30 days, the app was downloaded 140 times.
User Ratings
DC311 is rated 2.82 out of 5 stars. The rating is based on 83 ratings.
App Information
DC311 is FREE to download. The APK download size is 132.48 MB. The latest version available is 7.0.7. The last update was on March 13, 2026.
Technical Requirements
DC311 requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2016.
Description
The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information.
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Currently, this app is not allowing you to proceed past the contact information and has been like this for over a week, you have to dial 311 to contact city services. Some workers need this app as a part of our job.
★★★★★Tyler Anderson· Jun 8, 2020
There is a ton of information on this app. So great to have all of it in one place rather than trying to search the website or call 311 anytime you had a question or had to report an issue. This makes my life so much easier.
★☆☆☆☆Inspecta Tech· Sep 25, 2019
UX. Who made this app? Sign up, MSG: password too short. Next try, MSG: email already in use. Try forgot email, MSG: can't reuse old password??? Go back to app try old password that's obviously being compared against. MSG: wrong password. Wasted 25 min. I'm missing see click fix.
★★☆☆☆Guy WR Waynes· Nov 8, 2019
Apparently DC gov. didn't like that SeeClickFix did a better job and now residents are forced to use this mediocre, counter-intuitive app that can't work with password mgrs. And is impossible reset. Photos don't upload, maps can't find addresses. The web version is only slightly more user-friendly. Reintegrate SeeClickFix!
★★☆☆☆Arran Haynes· Mar 12, 2026
App has been useless for some time. I used to report plenty of things, but it doesn't work anymore. If I get it to accept that I want to make a report there's no getting past the location page. Useless.
★☆☆☆☆Ross Wallen· Nov 21, 2024
Constantly closing tickets without any work being done or any response that shows he appropriate agency has even viewed the requests.
★☆☆☆☆John Dewar· Nov 8, 2017
This app is useless. I can't log in. I can't submit a service request as a guest. The error messages are unintuitive.
Google Play Rankings for DC311
This app is not ranked
Technologies used by DC311
DC311 is requesting 41 permissions and is using 65 libraries.
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