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Android Apps > Business > HappyFox Help Desk 2.0
HappyFox Help Desk 2.0 icon

HappyFox Help Desk 2.0

by HappyFox Inc · Business · Free
No longer on Google Play

HappyFox Help Desk 2.0 is made and published by HappyFox Inc. AppBrain is an independent app data site and isn't affiliated with HappyFox Inc. The app name, icon, screenshots and description belong to HappyFox Inc and are shown as published on Google Play.

AppBrain's verdict

Removed
Total installs
5.7 thousand
Rating on Google Play
2.78
43 ratings
Last updated
August 13, 2024

HappyFox Help Desk 2.0 is no longer on Google Play. It was there for 4 years, until October 2024. It was a niche app, with 5.7 thousand installs. It had too few ratings to say what users thought.

Installs

Tracked by AppBrain
Play install range
5+ thousand
Launched
May 2020

Competitors

Similar apps and more from HappyFox Inc

Also available on the App Store

HappyFox Help Desk 2.0 icon HappyFox Help Desk 2.0
HappyFox Inc
3.0
Free
22 ratings

Releases

Updates seen on Google Play
Version
1.19.0
Launched
May 2020
  • Oct 26, 2024Unpublished
  • Aug 13, 2024UpdateVersion 1.19.0
  • Jun 14, 2024Installs5,000+ installs
  • Sep 17, 2023UpdateVersion 1.17.1
  • Sep 1, 2023UpdateVersion 1.17.0
Show all changes Show fewer

User feedback

Ratings and reviews on Google Play

Google Play Rating history and histogram

The year before it was removed from Google Play, up to October 2024

11
2
4
11
11

Comments on HappyFox Help Desk 2.0 for Android

★★★★★ Amazing App! It's nice to be able to view tickets on my mobile before cracking open the laptop!
★★☆☆☆ Lots of functionality like tags aren't available on the app. Constantly having to use the computer to add tags to keep up with ongoing support tickets with similar issues. App overrides phone notifications like "copied to clipboard" and keeps it on the screen for extended periods. Uninstall the app and problem goes away.
★★☆☆☆ Lacking Core Functionality present in the first version of the app. Obviously an attempt to streamline and modernize the app, but clearly not yet ready for prime time. Cannot make a new ticket, in a solution 100% focused on helpdesks that use tickets. That alone is enough to not use this version of the mobile app. The old version allows making tickets, but does not work on android with SSO. The old iOS version does both.

Technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
16
App size
28.4 MB
Needs Android
5.0+
Content rating
Everyone

Technologies used by HappyFox Help Desk 2.0

13 permissions · 16 libraries
Subscribe to see full permission and library details

About the app and developer

About HappyFox Help Desk 2.0

HappyFox Help Desk 2.0 was a business app developed by HappyFox Inc. It was removed from Google Play Oct 26, 2024.

Install Statistics

HappyFox Help Desk 2.0 had been installed 5.7 thousand times before it became unavailable.

User Ratings

HappyFox Help Desk 2.0 was rated 2.78 out of 5 stars, based on 43 ratings.

App Information

HappyFox Help Desk 2.0 was free. The app size was 28.36 MB. The last available version was 1.19.0. The last update was on August 13, 2024.

Technical Requirements

HappyFox Help Desk 2.0 required Android 5.0+ or higher. The app had a content rating of Everyone. The app had been available on Google Play since May 2020.

App Performance Report

Get a detailed PDF report for HappyFox Help Desk 2.0 with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

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Developer information for HappyFox Inc

HappyFox Inc

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Store listing

By HappyFox Inc, from Google Play
This app is currently not available on Google Play.

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“Rated the #1 Help Desk Software 5 Years in a Row”

Screenshots of this removed app
We kept the screenshots from before it was removed. Subscribe to see them.
Description by HappyFox Inc Written by the developer, not by AppBrain. Click to read.
Meet HappyFox Help Desk 2.0 – A fresh new take on the mobile help desk you love!

HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.

HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 5 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.

What you can do with HappyFox Helpdesk 2.0 App:

- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance

Your HappyFox tickets are at your fingertips. Literally!

Recent changes:
[Feature] Assets can now be linked/unlinked to/from a ticket respectively.
[Feature] A preview of the typed ticket reply or private note can now be seen before sending it.
Bug fixes and security improvements.
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Overview History Reviews Technology
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