Helix Fi

Vidéotron ltée

4.40

14,566 reviews

500,000+
Downloads

Free

Control your Wi-Fi Internet network

Alternative downloads for the Helix Fi app

About Helix Fi

Helix Fi is a tools app developed by Vidéotron ltée.

How many times has Helix Fi been downloaded?

Helix Fi has been downloaded 840 thousand times. In the last 30 days, the app was downloaded 7.4 thousand times.

What is the rating of Helix Fi?

Helix Fi is rated 4.40 out of 5 stars, based on 15 thousand ratings.

Is Helix Fi free?

Helix Fi is free to download. The last update was on November 28, 2024.

What are the requirements for Helix Fi?

Helix Fi requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2019.

Description

Manage connections to your Wi-Fi network Use Parental Control to manage your household’s Internet usage. Troubleshoot or change your home connection settings, even remotely.

Available to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. Use it, it’s free! Not a Helix customer? Browse our Helix Internet plans.

How do I use the Helix TV app?

Download the app to monitor connections to your home Wi-Fi network and manage your Internet connection wherever you are. Open the Helix Fi app on a mobile device and follow the instructions. They will guide you through using the app for the first time. It’s easy!

INTERESTING FEATURES

• Easily identify connected devices on your network thanks to the option to rename them. The app also notifies you of new connections. You can instantly cut off a device or user’s access to your Wi-Fi network, if needed.

• Control Internet usage for created user profiles. The Helix Fi app helps you better control the content your children are exposed to and foster focus or sleep by managing Internet access periods.

• Monitor usage for devices connected to your network and usage peaks. With this overview, you can easily retrieve or change your username and password. You can also quickly troubleshoot your Wi-Fi yourself, even remotely. For example, change port forwards to manage your coverage.

• And much more…

4 PRACTICAL SECTIONS

OVERVIEW : Share your WiFi password with your guests, remotely test your connection's status or Restart your Helix Fi gateway, as needed.

WI-FI : Select a Wi-Fi band, create profiles and delete users from your network. Manage internet usage for those who have a profile, like your family members. For example, pause Internet access at bedtime on weekdays so everyone gets good night’s sleep.

HOME : Easily connect and control all your compatible smart home devices from one place. Manage your smart lights, door locks, and thermostat directly on the app. Plus, protect your home automation devices with the Advanced Security feature.

ACCOUNT : Manage notifications, activate pods to extend your coverage or find useful resources to answer your questions about Helix Fi.

Need help? We posted articles to help you handle things yourself. Go to the Support tab on our website. (3281)

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More data about Helix Fi

Price	Free to download
Total downloads	840 thousand
Recent downloads	7.4 thousand
Rating	4.40 based on 15 thousand ratings
Ranking	Medium ranked
Version	N/A
APK size	N/A
Number of libraries	74
Designed for Android	7.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Google Play Rating history and histogram

12K

2.9K

Downloads over time

Helix Fi has been downloaded 840 thousand times. Over the past 30 days, it averaged 250 downloads per day.

Changelog of Helix Fi

Nov 28, 2024UpdateVersion 5.38.0-3
Nov 12, 2024UpdateVersion 5.37.0-1
Oct 30, 2024UpdateVersion 5.36.0-4
Oct 21, 2024UpdateVersion 5.35.0-4
Oct 2, 2024UpdateVersion 5.34.0-3
Sep 18, 2024UpdateVersion 5.33.0-2
Sep 4, 2024UpdateVersion 5.32.0-6
Aug 22, 2024UpdateVersion 5.31.0-4
Aug 8, 2024UpdateVersion 5.30.0-1
Jul 11, 2024UpdateVersion 5.28.0-3
Jun 27, 2024UpdateVersion 5.27.1-6
May 3, 2024UpdateVersion 5.23.0-6
Apr 17, 2024UpdateVersion 5.22.0-5
Mar 20, 2024UpdateVersion 5.20.0-1
Nov 22, 2023UpdateVersion 5.12.0.20231118002105
Sep 27, 2023UpdateVersion 5.8.0.20230920042853
Oct 12, 2023Installs500,000+ installs
Sep 14, 2023UpdateVersion 5.7.0.20230904051330
May 11, 2023UpdateVersion 4.33.0.20230509022603
Mar 1, 2023UpdateVersion 4.28.0.20230225200931
Jan 24, 2023UpdateVersion 4.25.1.20230120000838
Dec 7, 2022UpdateVersion 4.22.0.20221128221446
Nov 30, 2022UpdateVersion 4.21.1.20221130034419
Oct 14, 2022UpdateVersion 4.18.1.20221010143501
Aug 3, 2022UpdateVersion 4.13.0.20220725212747
Jul 25, 2022UpdateVersion 4.12.0.20220712192638
Jul 8, 2022UpdateVersion 4.11.0.20220630214908
Jun 28, 2022UpdateVersion 4.10.0.20220617214148
Apr 27, 2022UpdateVersion 4.6.0.20220420201926
Apr 13, 2022UpdateVersion 4.5.1.20220411191508
Mar 30, 2022UpdateVersion 4.4.0.20220329171019
Mar 2, 2022UpdateVersion 4.2.1.20220301014818
Feb 7, 2022UpdateVersion 4.0.0.20220126011855
Feb 1, 2022UpdateVersion 3.50.1.20220120234219
Jan 5, 2022UpdateVersion 3.48.0.20211215231618
Nov 11, 2021UpdateVersion 3.45.0.20211103145224
Nov 2, 2021UpdateVersion 3.44.1.20211026224242
Sep 15, 2021UpdateVersion 3.41.0.20210909011906
Aug 18, 2021UpdateVersion 3.39.0.20210817140506
Jul 21, 2021UpdateVersion 3.37.0.20210713181926
Jun 25, 2021UpdateVersion 3.35.1.20210622162833
May 31, 2021UpdateVersion 3.33.0.20210525163037
Apr 15, 2021UpdateVersion 3.30.0.20210407191146
Mar 22, 2021UpdateVersion 3.28.1.20210319222341
Jan 22, 2021UpdateVersion 3.24.1.20210112230652
Dec 16, 2020UpdateVersion 3.23.0.20201211225901
Nov 26, 2020UpdateVersion 3.22.0.20201116210542
Oct 28, 2020UpdateVersion 3.20.0.20201019185540
Nov 5, 2020Installs100,000+ installs
Oct 16, 2020UpdateVersion 3.19.0.20201006162349

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Developer information for Vidéotron ltée

Vidéotron ltée

assistance@videotron.ca

Website

N/A

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Comments on Helix Fi for Android

★★★★★ Stan Ashton · Dec 26, 2025

Very satisfied with Video tron/Helix tech support and overall service. The only problem is that the stand-by power in electric power outages is not sufficient. Laval QC.

★★★★☆ Mohamed Aly · Apr 16, 2026

Service is stable most of the time. But we need the capability to whitelist websites without the need to disable the advanced security feature. Or at least to select the period of time (number of hours) if we are going to temporarily allow the access to the website.

★☆☆☆☆ Juan David Fajardo Rodriguez · Jan 4, 2026

The newest version of the app removed the option of changing Wi-Fi bands, channels and width. But why? So people wouldn't complain about their internet not working?! Why are they actively trying to make their whole internet service worse every day?!? It seems like they are trying to take away more and more basic options from customers to make them switch faster to other companies. Or just buying a third party router and using the Helix as bridge mode. They treat their customers like 5-year-olds

★☆☆☆☆ dave · Jan 23, 2025

Mandatory install which forces you to allow video tron at any time to overwrite the settings of your private local network. You cannot set up your Wi-Fi without this app, you MUST do it through this app, which just allows video tron a back door. Piss poor user experience for no reason other to force people to download something they don't need, for tracking purposes. The web UI is blocked and does not allow you to edit basic settings, unless you use this app. Absolutely disgusting.

★☆☆☆☆ Sg1 · Feb 21, 2026

Sub Park quality from my thought was a good company, but they use sub par equipment, so now I'm going to have to put the Helix in bridge mode and use a good router Wi-Fi 7 that has more power than this to give me better quality of Internet well I have one gig down from video tron coaxial / fiber optic 🤔🤷 a good internet company using sub equipment now I got to buy better retail to have better performance for my internet, 🤔👍

Google Play Rankings for Helix Fi

Top rankings

Rank	Country	Category	List
200	Canada	Tools	Top Free

Show all market rankings

Ranking history in Canada

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Technologies used by Helix Fi

Helix Fi is requesting 0 permissions and is using 76 libraries.

Permissions

No permissions found

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Firebase Android Library Icon

Firebase

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager Google gson Android Library Icon

Google gson AndroidX App Startup Android Library Icon

AndroidX App Startup

AndroidX Legacy: Support Library core UI AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

AndroidX Tracing Glide Android Library Icon

Glide

AndroidX Multi-Dex Library AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface AndroidX DynamicAnimation Android Library Icon

AndroidX DynamicAnimation AndroidX ProfileInstaller Android Library Icon

AndroidX ProfileInstaller Google ZXing Android Library Icon

Google ZXing Google Maps SDK Android Library Icon

Google Maps SDK Google Guava Android Library Icon

Google Guava Retrofit Android Library Icon

Retrofit

ReactiveX

AndroidX Preference Android View Binding Android Library Icon

Android View Binding Dagger Android Library Icon

Dagger

Jetpack Navigation Lottie Android Library Icon

Lottie

Android Data Binding Volley Android Library Icon

Volley

Reactive Streams greenrobot EventBus Android Library Icon

greenrobot EventBus Kotlinx Serialization Android Library Icon

Kotlinx Serialization Jetpack Compose Android Library Icon

Jetpack Compose AndroidX Biometric Android Library Icon

AndroidX Biometric Kotlin Parcelize Android Library Icon

Kotlin Parcelize

Simple Logging Facade for Java (SLF4J) Android Library Icon

Simple Logging Facade for Java (SLF4J) FasterXML Jackson Android Library Icon

FasterXML Jackson Butter Knife Android Library Icon

Butter Knife Apache Commons I/O Android Library Icon

Apache Commons I/O Coil Android Library Icon

Coil

Apache Commons Codec Timber Android Library Icon

Timber

Joda

Moshi

The Legion of the Bouncy Castle AndroidX Test Android Library Icon

AndroidX Test Visual Studio App Center Android Library Icon

Visual Studio App Center ThreeTen / ThreeTenABP Android Library Icon

ThreeTen / ThreeTenABP Amazon AWS SDK for Android Android Library Icon

Amazon AWS SDK for Android ViewPager indicator Android Library Icon

ViewPager indicator AppAuth Android Library Icon

AppAuth

Skydoves Libraries Auth0 Android Library Icon

Auth0

WebRTC

Java JWT (jjwt) Logback Android Library Icon

Logback

Conscrypt

AspectJ

Eclipse Paho MQTT JavaMail Android Library Icon

JavaMail

Mozilla Rhino

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