identity

by IDnow GmbH (iTM) · Productivity · Free

No longer on Google Play

identity is made and published by IDnow GmbH (iTM). AppBrain is an independent app data site and isn't affiliated with IDnow GmbH (iTM). The app name, icon, screenshots and description belong to IDnow GmbH (iTM) and are shown as published on Google Play.

AppBrain's verdict

Removed

Total installs: 880 thousand
Rating on Google Play: 3.29; 6,982 ratings
Last updated: October 27, 2025

identity is no longer on Google Play. It was there for 10 years, until October 2026. It had 880 thousand installs. Users were divided: 3.3 stars from 6,982 ratings.

Installs

Tracked by AppBrain

Play install range: 500+ thousand
Launched: August 2016

Installs over time

The year before it was removed from Google Play, up to October 2026

identity was installed 880 thousand times before it was removed.

Competitors

Similar apps and more from IDnow GmbH (iTM)

Releases

Updates seen on Google Play

Version: 4.8.9
Launched: August 2016

Oct 26, 2026Unpublished
Oct 27, 2025UpdateVersion 4.8.9
Mar 6, 2025UpdateVersion 4.8.5
Feb 24, 2025UpdateVersion 4.8.2
Jan 21, 2025UpdateVersion 4.8.0

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User feedback

Ratings and reviews on Google Play

Google Play Rating history and histogram

The year before it was removed from Google Play, up to October 2026

1.1K

2.6K

Comments on identity for Android

★★★★★ Jade Wei · Jul 29, 2023

24h service and personnel also can speak English!

★★★★★ Roman Gustav · Nov 9, 2022

The service provider is getting pretty good, the video call for the identification started quickly, and the identification with my ID card went smoothly, a year ago I remember being in a que for like 30 mins, but I guess in the personal experience, it may also depend on "for what kind of service you are registering yourself for". It probably also depends on your tech setup, if everything is connected well, you'll have a good time. If you got an old device with a bad camera quality it's tricky.

★★★★★ Sagar B. · Jul 26, 2022

This was quick and easy to way to complete identification especially when we are on the road.

★☆☆☆☆ Luc R · Oct 11, 2021

Very bad. I repeated the process 3x and have to rein put the data all over again each time. Once, the staff said the identification was successful, then I got an email saying that it failed.

★☆☆☆☆ Santiago Palacio · Jun 7, 2023

Completely uselessness. All agents hung up on me for no reason. At least 5 people saw me on camera and immediately cut the call. Absolutely no feedback on why this is happening besides a generic error message.

★☆☆☆☆ Joel · Dec 17, 2023

The worst identification experience I've ever had. The woman that is supposed to identify my ID just stayed silent, and when I greeted her, she just giggled, hung up the phone and denied my identification process. Totally unprofessional.

★☆☆☆☆ Jan Zimmermann · May 30, 2023

Worst experience ever. Had to use it in order to have my prepaid sim card activated. Video call staff wasn't just impolite - they messed with the data I had entered previously, then blocked further attempts to use video ident. Calling center agent was rude and incompetent, hung up on me and -apparently- didn't answer any calls any more by anybody.

Technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 54
App size: 82.0 MB
Needs Android: 9.0+
Content rating: Everyone

Technologies used by identity

20 permissions · 54 libraries

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About the app and developer

About identity

identity was a productivity app developed by IDnow GmbH (iTM). It was removed from Google Play Oct 26, 2026.

Install Statistics

identity had been downloaded 880 thousand times before it became unavailable.

User Ratings

identity was rated 3.29 out of 5 stars, based on 7 thousand ratings.

App Information

identity was free. The APK size was 81.98 MB. The last available APK version was 4.8.9. The last update was on October 27, 2025.

Technical Requirements

identity required Android 9.0+ or higher. The app had a content rating of Everyone. The app had been available on Google Play since August 2016.

App Performance Report

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Developer information for IDnow GmbH (iTM)

IDnow GmbH (iTM)

Legal name:

Address:

Phone number:

Store listing

By IDnow GmbH (iTM), from Google Play

This app is currently not available on Google Play.

Similar apps

“identity Video by identity Trust Management AG”

Screenshots of this removed app

We kept the screenshots from before it was removed. Subscribe to see them.

Description by IDnow GmbH (iTM) Written by the developer, not by AppBrain. Click to read.

With identity video you will be identified safely, quickly and free of charge from anywhere with a stable internet connection. To complete this procedure, you will only need a valid ID document. The identification process is carried out within a video chat session through a certified identity.tm staff member and takes only a few minutes.

Save time by replacing the conventional way of identifications with this powerful app. The identity Trust Management AG procedures fulfill strictest safety and privacy regulations of Germany and the European Union.

For more information please visit: https://www.identity.tm

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