identity is a productivity app developed by IDnow GmbH (iTM).
Download Statistics
identity has been downloaded 870 thousand times. In the last 30 days, the app was downloaded 3.9 thousand times.
User Ratings
identity is rated 3.39 out of 5 stars. The rating is based on 7 thousand ratings.
App Information
identity is FREE to download. The APK download size is 81.98 MB. The latest version available is 4.8.9. The last update was on October 27, 2025.
Technical Requirements
identity requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play August 2016.
Description
With identity video you will be identified safely, quickly and free of charge from anywhere with a stable internet connection. To complete this procedure, you will only need a valid ID document.
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The service provider is getting pretty good, the video call for the identification started quickly, and the identification with my ID card went smoothly, a year ago I remember being in a que for like 30 mins, but I guess in the personal experience, it may also depend on "for what kind of service you are registering yourself for". It probably also depends on your tech setup, if everything is connected well, you'll have a good time. If you got an old device with a bad camera quality it's tricky.
★★★★★Sagar B.· Jul 26, 2022
This was quick and easy to way to complete identification especially when we are on the road.
★★★★★may bee· Sep 11, 2022
Easiest online identification video process I've experienced so far. And I've done a few.
★☆☆☆☆Jan Zimmermann· May 30, 2023
Worst experience ever. Had to use it in order to have my prepaid sim card activated. Video call staff wasn't just impolite - they messed with the data I had entered previously, then blocked further attempts to use video ident. Calling center agent was rude and incompetent, hung up on me and -apparently- didn't answer any calls any more by anybody.
★☆☆☆☆Luc R· Oct 11, 2021
Very bad. I repeated the process 3x and have to rein put the data all over again each time. Once, the staff said the identification was successful, then I got an email saying that it failed.
★☆☆☆☆Santiago Palacio· Jun 7, 2023
Completely uselessness. All agents hung up on me for no reason. At least 5 people saw me on camera and immediately cut the call. Absolutely no feedback on why this is happening besides a generic error message.
★☆☆☆☆Joel· Dec 17, 2023
The worst identification experience I've ever had. The woman that is supposed to identify my ID just stayed silent, and when I greeted her, she just giggled, hung up the phone and denied my identification process. Totally unprofessional.
Google Play Rankings for identity
This app is not ranked
Technologies used by identity
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