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How do I change my email address linked to the profile if I have no access to it and can't get through MFA? No one is available in the chat support, same for hotline.
★★★★☆A K· Jul 3, 2026
Did you update the app?. Suddenly it asked me to login again. When trying login it constantly says" Double-check your number and try again" blocking me from completion of login process. Wat have you done??? Is this problem specific for me, or you just neglect on bug fixing? Inpost used to be a good service earlier.
★★★★☆taras semeniuk· Jun 6, 2026
Today I tried to get my parcel, but did not get success. Box clicked but could not open its door. After a couple of attempts I saw the message on the display, like "ups, sorry, I can not... Please contact by the phone .... box No ... code ...". Guys, you have the App! Isn't it so hard to add context menu point to the parcel properties "unable to get" with optional field for description? Why I need to call if I can use App?
★☆☆☆☆Evhenii· Jun 16, 2026
The app was perfect until it kicked me out of my account, and when I logged back in, it forced me to enter a bunch of personal information, including my exact address, zip code, full name, blood test, fingerprints. This information is: 1) completely unnecessary for the only action - receiving a notification and conveniently opening the parcel terminal with a button in the app; 2) may be temporary - not all of your users live in Poland; 3) isn't even used as a delivery address afterward
★☆☆☆☆Agnieszka Sobczak· Jun 23, 2026
Used to be the best app for picking up and sending parcels. The last update turned it into an obnoxious machine optimized for dragging you into buying more things, and torturing people with motion sensitivity. No reduced motion in the settings. The moronic dog animation marking the "buy" button won't stop playing. Want to just pick up a parcel? No, you have to buy buy buy, and we won't let you focus on anything else! The layout got horrible too - everything is bigger, but not more readable at all
★☆☆☆☆St Sem· Jun 29, 2026
Are you decided to kill app ? Instantly lock log-in, verify phone -} I did it with sms number -} verify email -} I did it with email -} sorry you need to verify again -} and this is non ending looop. If the intention to stop use InPost = good try
★☆☆☆☆Bill· May 28, 2026
I am in the U.S. The app requires an Italian or Polish phone number to begin. I am unable to bypass this...
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