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Pros: Can set up your preferred pick up time instead of rolling on whether you'll get a good pickup time. Buses operate until the tail end of operation time instead of ending operations way too early. Cons: One of the new vehicles types, the Chrysler Minivan, is very, very tight, cramped and uncomfortable to board and get out of. I'm a short dude, I can't imagine someone average or above average having a better time boarding it. You can no longer set rides for an entire week at once???
★★★★★Viky Zentecatl· Oct 20, 2025
The drivers are dope! But sometimes it takes forever to get a ride. Especially now that school has started 😮
★★★★★Gabe Spencer· Apr 18, 2025
If you can plan your trip ahead of time, Metro Micro is infinitely better than any other rideshare app. Only $2.50 per ride?? I'll share my ride with a couple strangers to save $30 any day.
★★★★☆Alyssa C· May 20, 2025
Very convenient so long as the rides are not delayed. I think the app could use a clearer UI when indicating stops versus your own location. I hope the areas that Metro Micro service expand further soon!
★☆☆☆☆Jessica Valdez· Mar 15, 2025
Can't even book a Metro micro van they keep giving me bus information when I'm not even trying to take the bus due to a 15-minute walk uphill which I try to avoid ridiculous
★☆☆☆☆Villian Arc· May 15, 2026
The drivers on their steady figure out a way to cut corners and lower the time. Even on scheduled rides just to report and suspend you, Customer service is no better,
★☆☆☆☆Steve· Apr 8, 2025
It takes about 30 min to 1 hour just to show up you can't even tell where the driver is at also they don't even give refund back if you cancel your ride I prefer the old app this is a complete downgrade
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