LiveAgent

2.5.6

Quality Unit

2.50

175 reviews

10,000+
Downloads

Free

LiveAgent is multi-channel help desk software designed for SMB and mid market.

Not recently updated — last update was on 2023-08-05. This app may no longer be actively maintained.

About LiveAgent

LiveAgent is a productivity app developed by Quality Unit.

Download Statistics

LiveAgent has been downloaded 21 thousand times. In the last 30 days, the app was downloaded 27 times.

User Ratings

LiveAgent is rated 2.50 out of 5 stars. The rating is based on 180 ratings.

App Information

LiveAgent is FREE to download. The APK download size is 3.16 MB. The latest version available is 2.5.6. The last update was on August 5, 2023.

Technical Requirements

LiveAgent requires Android 4.3+ or higher. The app has a content rating of Everyone. The app has been available on Google Play February 2015.

Description

LiveAgent is a multi-channel help desk system used by thousands of companies worldwide.

More data about LiveAgent

Price	Free to download
Total downloads	21 thousand
Recent downloads	27
Rating	2.50 based on 180 ratings
Ranking	Not ranked
Version	2.5.6
APK size	3.16 MB
Number of libraries	9
Designed for Android	4.3+
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the LiveAgent app

LiveAgent compared with similar apps

Common keywords of similar apps

Liveagent Fixed Version Multi Channel Desk System Ticket Supported Chat Tickets Customers Support Notifications App

Keywords missing from this app

Live Tv Website Mobile Time Visitors Customer Real Channels Streaming Visitor Features Stay Recent Online Software Access Streamers Chats View Device Provide Agent Experience Mobilesupport Formilla Phone Engage Watch Application Connection Easily Conversations Control Favorite Content Account Premium Email Resolve Improvements World Devices Screen

Google Play Rating history and histogram

Rating history

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Downloads over time

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LiveAgent has been downloaded 21 thousand times. Over the past 30 days, it has been downloaded 27 times.

Changelog of LiveAgent

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Developer information for Quality Unit

Quality Unit

support@ladesk.com

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Comments on LiveAgent for Android

★★★★★ Ivan Shapovalov · Mar 31, 2020

Great application! Perfect addition to the desktop version of Live Agent. Staying in touch both on desktop and mobile is very convenient nowadays. And when you bring such a huge machine as Live Agent desktop to mobile - it's a huge step in providing better Customer Experience. 5 stars.

★★★★☆ Stephen Njoroge Karanja · May 3, 2016

Live Agent is the answer to online communication with your customers, we love it

★★★★☆ Andrej Csizmadia · Jan 30, 2020

The application is great, it helps us to do basics while we are on the go. It's pretty stable, however we wish there would be an option to have live chats with customers as it handles only "ticketing" part of the help desk. Also, one star down is because of the UI, which is outdated and needs refresh.

★☆☆☆☆ Aby Abraham · Mar 8, 2019

No notification when someone sends a ticket or start the chat. There is no point in having an app if it cannot give basic notification when a ticket arrives. Zendesk is 10x better

★☆☆☆☆ Joan Layson · Sep 3, 2019

Pls. Update app for live chat and notifications for new tickets

★☆☆☆☆ ArrowJFH · Sep 10, 2021

The app keeps telling me oops the URL is invalid when I know I'm putting in the right URL. So at the moment the app is useless to me.

★☆☆☆☆ Brett Sutton · Apr 26, 2023

Multiple problems just to login. Starting the app doesn't always make agent available. Features are very limited. UI is badly designed, I had to contact support to work out how to use it. For context, I'm a software developer. Support was good but still a poor experience.

Google Play Rankings for LiveAgent

This app is not ranked

Technologies used by LiveAgent

11 permissions · 9 libraries

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