LiveAgent is made and published by Quality Unit. AppBrain is an independent app data site and isn't affiliated with Quality Unit. The app name, icon, screenshots and description belong to Quality Unit and are shown as published on Google Play.

About LiveAgent

LiveAgent is a productivity app developed by Quality Unit.

Install Statistics

LiveAgent has been installed 21 thousand times. In the last 30 days, the app was installed 22 times.

User Ratings

LiveAgent is rated 2.44 out of 5 stars. The rating is based on 180 ratings.

App Information

LiveAgent is freely available from Google Play. The app size is 3.16 MB. The latest version available is 2.5.6. The last update was on August 5, 2023.

Technical Requirements

LiveAgent requires Android 4.4+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since February 2015.

Description by Quality Unit (from Google Play)

LiveAgent is a multi-channel help desk system used by thousands of companies worldwide.

App Performance Report

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Screenshots

Screenshots by Quality Unit, from the Google Play listing

Official page on Google Play

Alternatives to LiveAgent

Google Play Rating history and histogram

Installs over time

LiveAgent has been installed 21 thousand times. Over the past 30 days, it has been installed 22 times.

Changelog of LiveAgent

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Developer information for Quality Unit

Quality Unit

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Comments on LiveAgent for Android

★★★★☆ Andrej Csizmadia · Jan 30, 2020

The application is great, it helps us to do basics while we are on the go. It's pretty stable, however we wish there would be an option to have live chats with customers as it handles only "ticketing" part of the help desk. Also, one star down is because of the UI, which is outdated and needs refresh.

★★★★☆ Stephen Njoroge Karanja · May 3, 2016

Live Agent is the answer to online communication with your customers, we love it

★★★★★ Ivan Shapovalov · Mar 31, 2020

Great application! Perfect addition to the desktop version of Live Agent. Staying in touch both on desktop and mobile is very convenient nowadays. And when you bring such a huge machine as Live Agent desktop to mobile - it's a huge step in providing better Customer Experience. 5 stars.

★☆☆☆☆ ArrowJFH · Sep 10, 2021

The app keeps telling me oops the URL is invalid when I know I'm putting in the right URL. So at the moment the app is useless to me.

★☆☆☆☆ Brett Sutton · Apr 26, 2023

Multiple problems just to login. Starting the app doesn't always make agent available. Features are very limited. UI is badly designed, I had to contact support to work out how to use it. For context, I'm a software developer. Support was good but still a poor experience.

★☆☆☆☆ Aby Abraham · Mar 8, 2019

No notification when someone sends a ticket or start the chat. There is no point in having an app if it cannot give basic notification when a ticket arrives. Zendesk is 10x better

★☆☆☆☆ Joan Layson · Sep 3, 2019

Pls. Update app for live chat and notifications for new tickets

Google Play Rankings for LiveAgent

This app is not ranked

Technologies used by LiveAgent

11 permissions · 24 libraries

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Frequently asked questions about LiveAgent

Is LiveAgent free?

Yes. LiveAgent is free on Google Play.

Is LiveAgent still available?

Yes. LiveAgent is on Google Play, and the last update we saw was on August 5, 2023.

Does LiveAgent contain ads?

No. Google Play does not list LiveAgent as containing ads.

What Android version does LiveAgent require?

LiveAgent runs on Android 4.4 and higher.

How large is LiveAgent?

LiveAgent is 3.16 MB.

Is LiveAgent suitable for children?

Google Play rates the content of LiveAgent as suitable for everyone.

How many times has LiveAgent been installed?

Google Play lists 10,000+ installs for LiveAgent.

How do people rate LiveAgent?

LiveAgent scores 2.44 out of 5 stars, from 175 ratings on Google Play.

Who made LiveAgent?

LiveAgent was developed by Quality Unit. It is listed in the productivity category on Google Play.

What are the best alternatives to LiveAgent?

People looking at LiveAgent also look at these productivity apps: Zoho Desk, Freshdesk, Live Fun - Video Chat online, Chatway Live Chat & AI Chatbot, WHMCS.

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