The One Medical app makes it fast and easy to get care for your body and mind.
Pros & Cons
24/7 on-demand care with membership
Secure messaging with providers
Access to health records and care plans
Nationwide options for in-office or remote visits
Metadata emphasizes generic medical keywords; lacks explicit focus on online/telehealth terms in the app store metadata
Low user rating of 2.54 from 2,036 reviews suggesting room for improvement
Dataset shows apk-size as 0 bytes and no listed requested permissions, indicating missing data for a full safety assessment
About One Medical
One Medical is a medical app developed by 1Life Healthcare, Inc..
Download Statistics
One Medical has been downloaded 510 thousand times. In the last 30 days, the app was downloaded 27 thousand times. It is ranked in the top 100 medical apps.
User Ratings
One Medical is rated 2.96 out of 5 stars. The rating is based on 2.2 thousand ratings.
App Information
One Medical is FREE to download. The last update was on December 4, 2023.
Technical Requirements
One Medical requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2013.
Description
One Medical is reimagining the doctor's office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? You can even get answers to your medical questions after-hours, if you join as a member. With One Medical, your doctor's office is at your fingertips, 24/7.
Here's some of what you can do in our app:
• Schedule in-office or remote visits in states where we have offices (billed to you or your insurance) • Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat (with a membership) • Receive reminders for upcoming visits and service recommendations • Send and receive secure messages with a provider • Request prescription refills, or renewals with a membership. • Access your health records and care plans • Sync your data with Apple Health • Manage bills, copays, and insurance • Find offices close to where you live, work, and travel
Download the app to get started with One Medical today.
About One Medical
We're a primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for. We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.
One Medical patients enjoy:
• Compassionate providers who take time to listen • Appointments that start on time • Drop-in lab services at One Medical offices • Referrals to top specialists when needed
Learn more at onemedical.com or ask your employer if One Medical is one of your employee benefits.
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This app makes it convenient to reach your medical provider, review your medical records and visit notes. I like being able to reach out to my Dr any time.
★★★★★A B· Jul 26, 2026
I have an Android and so far the app has not crashed on me. I even had a virtual visit, and it went very well. The doctor was amazing and helped me out even though I have no insurance
★★★★★J Nice Quinones· Jun 5, 2026
Loved it my doctor was very understanding n had very good ideas will use again
★★★★☆Anna White· Jun 6, 2026
L love the overall experience of one medical the office. They're absolutely beautiful and make you feel comfortable. They're always on time and nobody waits for their scheduled appointment l 💕 this feature. What I have found difficult is navigating through online services. I am a little bit older, so it makes it a little bit harder. Don't want to hurt the environment with the paper, but I need handheld documents, over searching the internet or email for documents.
★☆☆☆☆Thomas B· Mar 12, 2026
I've been unable to log in with either the Amazon account or the one medical account, receiving errors for both. I'm currently on a 14-day free trial but cannot even test the service to know if I'd want to use it.
★☆☆☆☆Anna Harris· Jun 5, 2026
Does not deliver what's advertised. They get you to get the app, last the membership, then SURPRISE, they don't cover everything they claim! Trust to get a prescription for a simple medical condition, nothing controlled, and was refused. This was for an ailment they claimed to treat on their sign-up page. Went to a different place that has apps for "him" and "her", was taken care of immediately, medication shipped less than 12 hours after being denied by Amazon. SAD!!
★☆☆☆☆shannon McCormick· Jul 26, 2026
Waste of money! Every time I needed medical assistance they told me to go to my local doctor. Why exactly did I pay for this?
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