Metadata emphasizes generic medical keywords; lacks explicit focus on online/telehealth terms in the app store metadata
Low user rating of 2.54 from 2,036 reviews suggesting room for improvement
Dataset shows apk-size as 0 bytes and no listed requested permissions, indicating missing data for a full safety assessment
About One Medical
One Medical is a medical app developed by Amazon Mobile LLC.
Download Statistics
One Medical has been downloaded 540 thousand times. In the last 30 days, the app was downloaded 18 thousand times. It is ranked in the top 100 medical apps.
User Ratings
One Medical is rated 3.18 out of 5 stars. The rating is based on 2.2 thousand ratings.
App Information
One Medical is FREE to download. The last update was on December 4, 2023.
Technical Requirements
One Medical requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since April 2013.
Description
One Medical is reimagining the doctor's office. Our app makes it easy to get primary care for your body and mind right from your phone.
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I love how easy it is to contact with my team and schedule appointments.
★★★★☆Anna White· Jun 6, 2026
L love the overall experience of one medical the office. They're absolutely beautiful and make you feel comfortable. They're always on time and nobody waits for their scheduled appointment l 💕 this feature. What I have found difficult is navigating through online services. I am a little bit older, so it makes it a little bit harder. Don't want to hurt the environment with the paper, but I need handheld documents, over searching the internet or email for documents.
★★★★★A B· Jul 26, 2026
I have an Android and so far the app has not crashed on me. I even had a virtual visit, and it went very well. The doctor was amazing and helped me out even though I have no insurance
★★★★★J Nice Quinones· Jun 5, 2026
Loved it my doctor was very understanding n had very good ideas will use again
★★★★★Debbie Roberts· Apr 29, 2026
This app makes it convenient to reach your medical provider, review your medical records and visit notes. I like being able to reach out to my Dr any time.
★☆☆☆☆Chris· Jun 29, 2026
Same credentials that work in the browser does not log me in via the app. Login loop
★☆☆☆☆Leah (Le'ah)· Aug 12, 2026
I tried the Amazon one medical for a hormone panel. The Doctor ordered the tests and never sent the paperwork. There is no one medical clinic within 200 miles of me. I went to quest instead. They never received the lab order. I went back to tell the doctor, and she said my insurance was denied. Why make me go through a whole appointment, and then waste my time driving to a lab without checking my insurance first?! This medical care is worse than anything else I've done.
★☆☆☆☆Anna Harris· Jun 5, 2026
Does not deliver what's advertised. They get you to get the app, last the membership, then SURPRISE, they don't cover everything they claim! Trust to get a prescription for a simple medical condition, nothing controlled, and was refused. This was for an ailment they claimed to treat on their sign-up page. Went to a different place that has apps for "him" and "her", was taken care of immediately, medication shipped less than 12 hours after being denied by Amazon. SAD!!
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