Proactivanet ITSM Software

3.10.9

Espiral MS

0.00

0 reviews

5,000+
Downloads

Free

Proactivanet Service Desk App.

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5,000+ downloads

iOS version

About Proactivanet ITSM Software

Proactivanet ITSM Software is a tools app developed by Espiral MS.

Download Statistics

Proactivanet ITSM Software has been downloaded 7.1 thousand times. In the last 30 days, the app was downloaded 190 times.

User Ratings

The app has no ratings yet.

App Information

Proactivanet ITSM Software is FREE to download. The APK download size is 35.61 MB. The latest version available is 3.10.9. The last update was on October 23, 2025.

Technical Requirements

The app has a content rating of Everyone. The app has been available on Google Play June 2016.

Description

Proactivanet is an IT service management solution fully aligned with ITIL® best practices and the ISO 20000 standard.

In this application, support technicians can easily manage and resolve incidents and requests reported to the IT department and end users can quickly and easily report a new incident or request and be informed at all times of the status of their ticket.

It also offers a high level of customization to adapt to the specific needs of each organization: custom fields, workflow management, authorization request, etc.
Proactivanet's Incident and Request Management provides several benefits, among others:

• Cost Reduction: through the ability to meet increased demand with the same number of support technicians, providing users with self-service capabilities through the User Portal and reducing the number of first-line technicians dedicated to handling repetitive calls and sorting tickets.

• Improved support technicians productivity: reducing the volume of user calls and automating the creation of repetitive requests and incidents using programmed templates, by e.g. for routine maintenance tasks.

• Improved end-user productivity: significantly reducing the time required to resolve incidents and requests and providing them with self-service resources so that they can solve their needs without having to wait for support technicians.

Proactivanet ITSM Software is certified by PinkVERIFY 2011 in a total of 13 processes, and has obtained ITIL® Software Scheme (ISS) Gold approval, the highest levels of recognition granted to ITSM platforms. These certifications demonstrate not only the total alignment of the tool with ITIL® best practices, but also the ease of use for end users and a high degree of process automation.

Recent changes:
Minor changes

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More data about Proactivanet ITSM Software

Price	Free to download
Total downloads	7.1 thousand
Recent downloads	190
Rating	No ratings
Ranking	Not ranked
Version	3.10.9
APK size	35.6 MB
Number of libraries	?
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the Proactivanet ITSM Software app

Proactivanet ITSM Software compared with similar apps

Common keywords of similar apps

Proactivanet Itsm Software Itil End Users User Reducing Practices Resolve High Number Providing Repetitive Calls Improved Productivity Total Technicians Service Support Management Incidents Requests Request Easily Incident

Keywords missing from this app

App Work Maintenance Access Manage Technician Mobile Orders Features Job Desk Stay Time Services Recent Easy Details Order Directly Real Status Ericsson System Notifications Photos Provide Submit Add Site Customer Track Update Fixes Cloud Key Create Search Complete Workflows Servicenow Tasks

Downloads over time

Proactivanet ITSM Software has been downloaded 7.1 thousand times. Over the past 30 days, it has been downloaded 190 times.

Changelog of Proactivanet ITSM Software

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Developer information for Espiral MS

Espiral MS

soporte@proactivanet.com

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Google Play Rankings for Proactivanet ITSM Software

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Technologies used by Proactivanet ITSM Software

Proactivanet ITSM Software is requesting 18 permissions and we don't have library information (yet).
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