iFazidesk has been downloaded 6.6 thousand times. In the last 30 days, the app was downloaded 40 times.
User Ratings
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App Information
iFazidesk is FREE to download. The APK download size is 22.38 MB. The latest version available is 1.20.23. The last update was on November 28, 2025.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play June 2017.
Description
Helpdesk Management System is important for facilities management because it helps in organizing the entire work flow of a facilities and property with priority service request on daily basis. With help desk management, significant time can be saved as it allows other critical issues to be addressed based on the priority. Service requests and queries, calls received by support centres, SMS alerts, and email notifications can all be integrated into one organized system. It also makes information very user friendly and easy to assess by employees through online (or) by mobile.
Benefits and Features • All events can be monitored and saved all on one platform • Initiates and follows up work orders • Manage and record all phone calls and emails received • Information about all problems can be accessed and reported • Reports can be easily prepared and sent periodically with the flexibility of choosing the frequency at which they are sent and also the ability to program the timing of the sending. • All activities done in the past can be retrieved with accuracy whenever they are needed no matter how far back they were done
Recent changes: 1. After close the ticket still shown ticket cost and After SLA Remarks issue fixed [Hide] 2. If create a Duplicate ticket, add the option as view in dialog.
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Completely hanging when creating another ticket or closing the ticket
★☆☆☆☆vivek kumar· Aug 4, 2023
This app charge huge transaction fee But Ring claim 0% fee and charges on app page this company very unprofessional and unethical This company like Borden sahookar
Google Play Rankings for iFazidesk
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Technologies used by iFazidesk
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