IID Customer Connect

2.10

Smart Energy Water

4.83

1,392 reviews

10,000+
Downloads

Free

IID’s Customer Connect app, updated during the summer of 2021, is all new.

About IID Customer Connect

IID Customer Connect is a business app developed by Smart Energy Water.

How many times has IID Customer Connect been downloaded?

IID Customer Connect has been downloaded 26 thousand times. In the last 30 days, the app was downloaded 240 times.

What is the rating of IID Customer Connect?

IID Customer Connect is rated 4.83 out of 5 stars, based on 1.4 thousand ratings.

Is IID Customer Connect free?

IID Customer Connect is free to download. The APK download size is 9.88 MB. The latest version available is 2.10. The last update was on December 19, 2025.

What are the requirements for IID Customer Connect?

IID Customer Connect requires Android 4.2+ or higher. The app has a content rating of Everyone. The app has been available on Google Play February 2017.

Description

The IID Customer Connect app provides quick and easy access to IID energy account information for customers. Log in to view or pay bills, monitor or compare usage and check for outages in your area.

More data about IID Customer Connect

Price	Free to download
Total downloads	26 thousand
Recent downloads	240
Rating	4.83 based on 1.4 thousand ratings
Ranking	Not ranked
Version	2.10
APK size	9.88 MB
Number of libraries	22
Designed for Android	4.2+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the IID Customer Connect app

IID Customer Connect compared with similar apps

Common keywords of similar apps

Iid Connect Customers Move Services Customer App View Pay Compare Usage Bill Sign

Keywords missing from this app

Outage Account Energy Power Manage Report Billing Payment Mobile Time Accounts Check Make Payments Track Information Service Balance Features Current History Status Recent Due Outages Easily Access Details Remember Logging Bank Paperless Restoration Enroll Bills Email Map Receive Multiple Phone Fingertips Date

Google Play Rating history and histogram

1.3K

Downloads over time

IID Customer Connect has been downloaded 26 thousand times. Over the past 30 days, it has been downloaded 240 times.

Changelog of IID Customer Connect

Show changelog

Developer information for Smart Energy Water

Smart Energy Water

customerservice@iid.com

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Comments on IID Customer Connect for Android

★★★★★ Philip Jaffarian · Dec 3, 2023

Solid reporting. Accurate Bill pay. Good access to outage information.

★★★★★ Roque Ortega · Jun 19, 2026

Easy to use. They constantly update it with services available for the customers.

★★★★★ DAVID P REAGLE · Apr 11, 2023

Easy way to log in, pay your bill, update information, find your monthly average usage for the past year if considering paying the average cost to avoid a high summer bill.

★☆☆☆☆ Ron Stovall · Nov 12, 2024

This app does not verify my account # This app can't verify my account #

★☆☆☆☆ Richard Delgado · Apr 14, 2023

App does not allow you to pay anything up to amount due, even though your average plan is higher. Why bother either using the app to pay your average billing plan or to have an average plan if you want to use the app. Geez....

★★☆☆☆ Sean S · Aug 17, 2025

Stop asking me to rate your app when I'm typing to USE your app 😡

★☆☆☆☆ Customer Support · Oct 26, 2024

Worst energy company you'll ever have to do business with, it's obvious they invested in desert cities cause some investors thought to bank off sending Palm Springs a $500 bill monthly. They have no regional office in the community they service, 3rd party fees to process payments, no notice before termination, no programs in emergency situations, very rude staff, and long wait times over the phone, sign up for energy assistance, and they call to ask the stupid question before processing it

★★☆☆☆ Darryl Manco · Jan 2, 2025

Useless. The app states different from online when checking scheduled power outages. What, you think it can trust then for those non-scheduled outages? Can't even get it right. Just another POS app development instead of hiring humans to answer the phone. Just shaking my head and laughing at it all. Great job IID, now why not invest in providing customers with real customer service.

Google Play Rankings for IID Customer Connect

This app is not ranked

Technologies used by IID Customer Connect

IID Customer Connect is requesting 18 permissions and is using 22 libraries.
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