Metro Protection is a tools app developed by Metro by T-Mobile.
Download Statistics
Metro Protection has been downloaded 27 thousand times. In the last 30 days, the app was downloaded 1.3 thousand times.
User Ratings
Metro Protection is rated 4.08 out of 5 stars. The rating is based on 140 ratings.
App Information
Metro Protection is FREE to download. The last update was on November 7, 2025.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play since November 2025.
Description
Metro Protection by T-Mobile is a companion app for Metro Device Protection customers. Stay protected and connected – all in one place, where you can easily manage your coverage, file claims, and access unlimited tech support (for Metro Complete Device Protection and Metro Advanced Device Protection customers). Designed with simplicity and ease in mind, get the most out of your Metro Device Protection plan.
Key Features
• View your coverage and benefits Easily check your plan details, service fees, and deductibles. Access your coverage documents anytime, anywhere.
• File and track claims Start a claim in just a few taps and track the status directly in the app — no phone calls required.
• Get live tech support (Complete & Advanced plans only) Connect with tech experts by chat, call, screen share, or camera share to get help with setup, connectivity, troubleshooting, and more.
• Access self-help tools Browse thousands of device-specific tips, how-tos, and step-by-step guides to solve common issues on your own. You can even add other devices to get more out of the self-help center.
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Have the highest tier, haven't had to use it yet but very reasonable payment amount added to bill especially for a high end foldable and covers everything
★★★★☆SandyToes· Feb 9, 2026
Do I need this app? I just brought a new phone and already out of storage? I don't want it if I don't have to. Thank you
★★★★★Saúl Concepción-Jiménez· Apr 5, 2026
It does not let me fill the blanks. What's going on?
★★★★★Dr Herman Dodson· Apr 11, 2026
Very good product for personal protection against hackers and identity theft
★★★★★Hubert Bishop· Nov 8, 2025
This is very easy to use and is self-explanatory!! I highly recommend it to everyone that has an account with any of the nation's carriers!
★★★★★Reynaldo Rivas· Dec 24, 2025
Excellent Experience in m pcs by t mobile Excellent Experience with mpcs thanks for your service
★☆☆☆☆olicoldblooded name change· Dec 11, 2025
It's from metro haven't even been with them a month, and it has been nothing but problems working on finding a different carrier as fast as I can run away from metro use literally any other providers go to boost they have service and their reps actually know the company, and they sell cases and screen protectors for ur brand new $200 devices instead of u being out their with nothing protecting it new devices stay away from metro their reps lie through their teeth
★☆☆☆☆Lydia McCray· Apr 11, 2026
I have been paying for Metro protection for I don't know how many years on and off, and I have it on now on two devices and your app does not even recognize me as a customer I would like to know what kind of situation you all have with playing with people's phones and messing up their service and getting them hacked and kicked offline it seems like you all are into some type of sick agreement with Google and whoever else to mess up people's phone, but I would like you to know I'm not going to cont
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
