Support for coverage, claims, and device help - just a tap away
About Xfinity Mobile Care
Xfinity Mobile Care is a tools app developed by Assurant, Inc..
Download Statistics
Xfinity Mobile Care has been downloaded 370 thousand times. In the last 30 days, the app was downloaded 20 thousand times.
User Ratings
Xfinity Mobile Care is rated 4.15 out of 5 stars. The rating is based on 2.7 thousand ratings.
App Information
Xfinity Mobile Care is FREE to download. The last update was on October 10, 2024.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play October 2024.
Description
Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away.
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Last week I was getting insurance and the agent deactivated two of my phones, and then I started being billed for a phone that I used (only because I was no longer able to talk about it because I no longer had service. Now I'm being billed for 5 lines.
★★★★★Julian Gluchowski· Dec 31, 2025
The people trying to help you are very kind, and they're trying their best, although it is difficult I believe the best way is to go to Xfinity personally, but people here are very helpful
★★★★★S “NubianPrincess”· Mar 12, 2026
I have never filed a claim for a phone ever. This process was sooo easy. It may have taken all of 3 to 4 minutes.
★★★★☆Rodney Hurtig· Jan 17, 2026
The process was smooth and fast. The reason I gave this a 4-star review and not 5 is I was advised at time of purchase and selecting this coverage it would be a new replacement not a reconditioned phone
★★☆☆☆CrzyFrdBtch· Jun 30, 2026
Well we figured out what the problem was cuz IT specialist at Assurant couldn't figure it out, so I went to the Xfinity store The Sims were totally locked and could not get in them without being unlocked and that didn't even work, so they had to put in a new Sim on the second line and reprogram it got one phone working and this one's not acting right either The Primary is locked, and I have to go take it back into the store I'm coming back, and I will need a NEW 4TH DEVICE!
★☆☆☆☆Katie Vigil· May 12, 2026
I had to download the app to make a claim to get my husbands phone replaced. I made the claim & said that it will take 24 hours to know the status, I waited a whole week before I called them to be told that we have to send the phone in for repair instead of getting a replacement like I wanted. I can't even get American on the phone & it was so heard to understand the guy. Such a waste of money each month and can't even get a replacement phone.
Google Play Rankings for Xfinity Mobile Care
This app is not ranked
Technologies used by Xfinity Mobile Care
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