Support for coverage, claims, and device help - just a tap away
About Xfinity Mobile Care
Xfinity Mobile Care is a tools app developed by Assurant, Inc..
Download Statistics
Xfinity Mobile Care has been downloaded 360 thousand times. In the last 30 days, the app was downloaded 20 thousand times.
User Ratings
Xfinity Mobile Care is rated 4.06 out of 5 stars. The rating is based on 2.6 thousand ratings.
App Information
Xfinity Mobile Care is FREE to download. The last update was on October 10, 2024.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play October 2024.
Description
Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away.
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The process was smooth and fast. The reason I gave this a 4-star review and not 5 is I was advised at time of purchase and selecting this coverage it would be a new replacement not a reconditioned phone
★★★★★Julian Gluchowski· Dec 31, 2025
The people trying to help you are very kind, and they're trying their best, although it is difficult I believe the best way is to go to Xfinity personally, but people here are very helpful
★★★★☆Randi Tarr· Dec 15, 2025
Easy fast and repair appointments are available next day in my area...4 stars for now... Screen repair appointment tomm... hopefully I can give the 5th star then.
★★★★★S “NubianPrincess”· Mar 12, 2026
I have never filed a claim for a phone ever. This process was sooo easy. It may have taken all of 3 to 4 minutes.
★★★★☆Maria Rodriguez· May 21, 2026
Last week I was getting insurance and the agent deactivated two of my phones, and then I started being billed for a phone that I used (only because I was no longer able to talk about it because I no longer had service. Now I'm being billed for 5 lines.
★☆☆☆☆Morrigan Lux· Mar 31, 2026
I have a damaged device keeps overheating. They want me to send the only active line I have before they send me a replacement said if I don't send it within 5 days I will be charged $599. I am the victim of stalking and have no other means to make a phone call if something happens. They are claiming I never sent back the previous damaged device. I spent 45 mins on the phone just being extremely confused. Now My PTSD is heightened alert. They are forcing my hand to be in unsafe situation
★☆☆☆☆Kenny Beavers· Mar 18, 2026
Do not trust xfinity, they'll take you $ send you a phone that can't switch your account to then beat around the bush instead of fixing the problem
★☆☆☆☆Jacobi Dempsey· Jun 17, 2026
The most you can do is file claim and check the status of the filed claim. The claim response is non-existent beyond an automated message that confirms that you've filed a claim. Tracking the claim leads absolutely nowhere.
Google Play Rankings for Xfinity Mobile Care
This app is not ranked
Technologies used by Xfinity Mobile Care
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