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Very helpful, great app!! Convenient to make purchases and payments! Thank You, Verizon 😊
★★★★★Jennifer Burgess· Aug 31, 2026
On My scale of one ten Verizon is a hundred I've been a Customer since the 90s before Verizon acquired the prior cellular service I was affiliated with back then
★★★★★Elnora “Isyrenda” White· Sep 1, 2026
The system works smoothly. You can handle all your services all in one place. The system allows you to handle all services all in one app, even payment arrangements, to adding or removing services. Great system.
★☆☆☆☆Hulisia Leonard· Aug 22, 2026
Gave my phone number with Verizon to sign-in, yet they Don't Recognize the phone number I just registered with them. Maybe I should go back to Spectrum, way easier to handle my payment.
★☆☆☆☆Athena Aries· Aug 31, 2026
Upgrade app now to get on and pay my bill I have to jump through a bunch of steps cause for some reason a password isn't good enough anymore. Very unhappy with this. The there is no reason for this stupidity!!!!! About ready to get a new cell service. Can't pay my bill so why should I keep this service. Fix your app!!!!!!!!!!!!
★☆☆☆☆Camaron Weatherspoon· Aug 31, 2026
Disconnection at 8:14am 8/26/26 only happens in apartment and not a consistent issue. Disconnection at 9:25pm 8/27/26. Hopefully update helps with fingerprint disappearing on 8/28/26. Disconnection at 8:20am 8/30/26, Complete disconnection with no bars at 9:59am, 6:57pm, again at 7:16am 8/31/26, your internet sucks and at 5:02pm.
★★☆☆☆George Payette· Sep 8, 2026
Well the new shine feature sucks! I can't tell you how many times I hit claim for the feature only to get a waiting sign only to get booted out and not be able to claim the days prize!!!!
★☆☆☆☆B Johandes· Aug 21, 2026
What an absolutely horrible service for an even worse price. I can't believe how much I pay in order for webpages to load slower than when I had 2g. Edit. $400 dollar bill and webpages don't even try to load. Disgusting.
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