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Last updated on: 2026-07-21
Android Apps > Communication > Securus Mobile
Securus Mobile icon

Securus Mobile

Securus Technologies, LLC
3.59
28,587 reviews
5,000,000+
Downloads
Free

Manage and Fund Calling Accounts and Schedule and Join Video Sessions

Securus Mobile is a dedicated US communications app designed to keep families connected with incarcerated loved ones through video calls, real-time messaging, and convenient funds management. It offers prepaid calling, balance alerts, and deposits to incarcerated accounts, plus international funding options, all accessible from your phone or tablet. The app sits in the US COMMUNICATIONs category with a strong download footprint and solid user feedback: rank #51 in US COMMUNICATION and a 3.61 rating from 28,522 reviews, supported by 5,000,000+ total downloads and 57K in the last 30 days.

Pros & Cons

  • Specialized focus on corrections communications (video calls, messaging) keeps families connected in a unique context.
  • Large, established user base supported by 5,000,000+ downloads and 57K in the last 30 days.
  • Comprehensive account management with balance alerts and autopay streamlines funding and usage.
  • Secure funds deposits to incarcerated accounts and international funding options simplify family finances across borders.
  • Lacks broader banking features (e.g., transfers, cards, general money management) compared with some competitors.
  • Messaging and calling features are tailored to correctional contexts and may not cover broader consumer use cases.

About Securus Mobile

Securus Mobile is a communication app developed by Securus Technologies, LLC.

How many times has Securus Mobile been downloaded?

Securus Mobile has been downloaded 5.3 million times. In the last 30 days, the app was downloaded 57 thousand times. It is ranked in the top 100 communication apps.

What is the rating of Securus Mobile?

Securus Mobile is rated 3.59 out of 5 stars, based on 29 thousand ratings.

Is Securus Mobile free?

Securus Mobile is free to download. The last update was on October 29, 2024.

What are the requirements for Securus Mobile?

Securus Mobile requires Android 10+ or higher. The app has a content rating of Medium Maturity. The app has been available on Google Play August 2015.

Description
From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet.

Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!

Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.

The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.
Show more Show less

More data about Securus Mobile

Price Free to download
Total downloads 5.3 million
Recent downloads 57 thousand
Rating 3.59 based on 29 thousand ratings
Ranking Highly ranked
Version N/A
APK size N/A
Number of libraries 34
Designed for Android 10+
Maturity Medium Maturity
Ads NO ads

App Performance Report

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Securus Mobile compared with similar apps

Common keywords of similar apps

Securus Calling Incarcerated Digital Additional Mobile Video Loved Manage Send Account

Keywords missing from this app

App Banking Secure View Money Pay Visit Access Device Photos Card Accounts Messages Easy Credit Transfer Make Features Service Deposit History Pelipost Recent Check Balances Set Bank Stay Receive Anytime Call Customer Bills Transaction Online Liberty Services Deposits Phone Funds Time Quickly Finances Alerts

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Google Play Rating history and histogram

15K
2.4K
2.1K
1.5K
7.3K

Downloads over time

Securus Mobile has been downloaded 5.3 million times. Over the past 30 days, it averaged 1.9 thousand downloads per day.

Changelog of Securus Mobile

Show changelog

Developer information for Securus Technologies, LLC

Securus Technologies, LLC

feedback@securustech.net

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Comments on Securus Mobile for Android

★★★★★ Stephanie Hernandez · Jul 1, 2026
Very good easy to connect to a punk in jail
★★★★★ lovely p · Jun 21, 2026
Love to be able to email my son and send him pictures in prison~ we can message each other all day long. And I can pay for phone calls and stamps right on the app. Absolutely love how we can communicate.
★★★★★ Guadalupe Reyes · Jun 27, 2026
Talking to my daughter every day is the most. I adore my ballgirl can't go to sleep without hearing her voice.
★★★★★ BDrenda D. Hickman · Jul 2, 2026
It's great when we reach out to our loved ones ....HICKMAN
★☆☆☆☆ Lisa · Jul 13, 2026
Secures have made it impossible to talk to your loved one. When you try to add money onto your account you can't you get a message saying, "We are unable to process your request. Please ensure your billing address and credit card information is correct. If correct contact your Bank or Credit Card company." I called my bank and there hasn't been any failed charges from Secures to my account. Secures hasn't even tried to charge my card but Secures wants to act like it's my banks fault.
★☆☆☆☆ DANIELLE SPENCER · Jul 3, 2026
The app doesn't work at all. It won't even let me log in. It says "network error" but logs in no problem on the website. It's been like this for the last few months. Please fix it already.
★☆☆☆☆ Jenn Rejcek · Jul 9, 2026
I haven't been able to buy stamps in months, always takes the type of credit card away. Even online I can't and now my phone number I have had for over a year has been removed as an authorized number. Have emailed Secures numerous times no response. Can't get through to a human in the phone number. Completely ridiculous.

Google Play Rankings for Securus Mobile

Top rankings

Rank Country Category List
53 United States Communication Top Free
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Ranking history in United States

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Technologies used by Securus Mobile

Securus Mobile is requesting 0 permissions and is using 34 libraries.
Show details
Trust & Safety: No explicit requested permissions are listed in the provided data. The app uses reputable security-related components (Auth0, Firebase, GCM) and code obfuscation (is_proguarded), suggesting standard security practices.
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