Manage and Fund Calling Accounts and Schedule and Join Video Sessions
About Securus Mobile
Securus Mobile is a communication app developed by Securus Technologies, LLC.
How many times has Securus Mobile been downloaded?
Securus Mobile has been downloaded 5.3 million times. In the last 30 days, the app was downloaded 46 thousand times. It is ranked in the top 100 communication apps.
What is the rating of Securus Mobile?
Securus Mobile is rated 3.63 out of 5 stars, based on 28 thousand ratings.
Is Securus Mobile free?
Securus Mobile is free to download. The last update was on October 29, 2024.
What are the requirements for Securus Mobile?
Securus Mobile requires Android 10+ or higher. The app has a content rating of Medium Maturity. The app has been available on Google Play August 2015.
Description
From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet.
Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!
Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.
The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
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I HAVE 2 SONS IN AZ DOC DIFFERENT FACILITIES IVE BEEN WAITING TO HEAR IF I'm APPROVED FOR VISITATION. JUNE 3RD 2025 WAS MY FIRST APPLICATION FOR VISITATION IVE EVER DONE AND STILL NOTHING IT BREAKS MY HEART THAT I Can't OR HAVEN'T SEEN HIM IN 5 YEARS 😢 MY OTHER SON I HAVEN'T SEEN IN TWO YEARS. I DID FINALLY GET MY VISITATION ID WHICH UOU NEED TO PAY YOUR BACKGROUND FEE. AND I'm STILL WAITING. IF IT WEREN'T FOR THIS APP I WOULDN'T HAVE BEEN ABLE TO COMMUNICATE WITH THEM.EXPENSIVE!
★★★★★Shawn Lewis· May 26, 2026
I love this app me an Eric send messages so much it's great to be able to get letters so fast from eric
★★★★★George Culbreath· Jun 7, 2026
I LIKE SECURES BECAUSE I CAN CONTACT MY Loved ONE ON THE GO. THANK YOU 😊 SECURES
★★★★★Raquel Tijerina· Jun 16, 2026
Absolutely love it good way to stay connected with your loved ones
★☆☆☆☆Bernadette Loneia· May 30, 2026
TOO MANY ISSUES AT LOG IN AND IS ALWAYS BOOTING ME OFF THE APP THEN HAVE TO SIGN IN AGAIN
★☆☆☆☆Stephanie Munoz· May 24, 2026
Poorly made app. I can't even get past the login because there is a constant pop up message saying "Error we are currently experiencing technical difficulties." I still have yet to actually make it into the app itself after creating an account. Do not recommend, and it seems from the other reviews it doesn't function well at all for the money it costs to do a video call. I suggest sticking to regular phone calls. This is not worth it.
★☆☆☆☆Tay· Jun 1, 2026
Worst service ever!! It hangs up your phone calls up to 19 or more time in one day, saying there's no 3rd party call allowed when there's no 3rd party. Then the phone calls go blank out of nowhere. The inmates struggle to make the calls. I hate Secures!!!!
★☆☆☆☆Luis Loera· Jun 6, 2026
This is the worst app I have ever dealt with!! It won't let me purchase stamps no matter how hard I try!! I call they try to blame it on my cards. But yet I purchase stamps with GTL all the time. I wish they would have kept GTL. I continue to have other problems with this app!! Worst company & app I have dealt with
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