Service Desk

1.2.3

N-able Technologies Ltd

3.33

25 reviews

5,000+
Downloads

Free

Easily manage your Service Desk field site visits, tickets and customers.

This app is currently not available on Google Play.

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About Service Desk

Service Desk was a business app developed by N-able Technologies Ltd. It was removed from Google Play Mar 6, 2024 and is no longer available for download.

Download Statistics

Service Desk had been downloaded 6 thousand times before it became unavailable.

User Ratings

Service Desk was rated 3.33 out of 5 stars, based on 25 ratings.

App Information

Service Desk was free to download. The APK download size was 30.41 MB. The last available version was 1.2.3. The last update was on May 24, 2019.

Technical Requirements

Service Desk required Android 4.4+ or higher. The app had a content rating of Everyone. The app had been available on Google Play May 2016.

Description

MAX Service Desk Mobile

More data about Service Desk

Price	Free to download
Total downloads	6 thousand
Rating	3.33 based on 25 ratings
Version	1.2.3
APK size	30.4 MB
Number of libraries	5
Designed for Android	4.4+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Google Play Rating history and histogram

Downloads over time

Service Desk has been downloaded 6 thousand times.

Changelog of Service Desk

Show changelog

Developer information for N-able Technologies Ltd

N-able Technologies Ltd

Website

Address:

Comments on Service Desk for Android

★★★★★ All the tools I needed, and more

★★★★★ Mobile at last Finally able to respond to tickets on the go! I don't have to wait until I get back to the office. New tickets while not logged into my computer! Yeah!

★★★★★ Works Great!! Now I can finally use my phone out in the field. Keep it up guys!!

★★☆☆☆ Not ready. No ticket Alerts! I was also excited finally -but- The app fails at the basics. No alerts! Does not auto refresh and Can't make pending tickets the default opening page. Why? This is pointless - to have to open app to check if any new tickets or replies are pending - location is not primary task tickets are.

★★☆☆☆ This app has potential but right now it's a headache and a joke. When it takes me 15 minutes to enter a simple three sentence description because the app is slow to log in, crashes on opening or even worse, crashes in the middle of me typing in my notes then it ceases to be useful and it certainly doesn't bring efficiency to the table. Worse part is based on the reviews this issue has been going on for quite a while and sending in the crash logs hasn't improved the stability of the app. You say you added more features in the last update. Now how about working on the stability of the app so we can actually use those features?

★★☆☆☆ Too buggy still The app takes 10 seconds to start, then crashes Kama then takes another ten seconds to restart. Opening the websites on my phone takes only 5 Seconds including logging in, so for now this app will not be put into our workflow.

Technologies used by Service Desk

Service Desk is requesting 14 permissions and is using 5 libraries.

Permissions

Development tools

test access to protected storage

Services that cost you money

directly call phone numbers

Your location

approximate (network-based) location, precise (GPS) location

Network communication

view network connections, full network access, receive data from Internet

Your accounts

read Google service configuration

Storage

modify or delete the contents of your USB storage

Hardware controls

take pictures and videos

System tools

prevent phone from sleeping

Extra

android.permission.FOREGROUND_SERVICE, Can receive cloud messages, com.logicnow.servicedesk.permission.MAPS_RECEIVE

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core Google Maps SDK Android Library Icon

Google Maps SDK Google Analytics Android Library Icon

Google Analytics Xamarin Android Library Icon

Xamarin

HockeyApp

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