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★★★★★
Mobile at last Finally able to respond to tickets on the go! I don't have to wait until I get back to the office. New tickets while not logged into my computer! Yeah!
★★★★★
Works Great!! Now I can finally use my phone out in the field. Keep it up guys!!
★★☆☆☆
Not ready. No ticket Alerts! I was also excited finally -but- The app fails at the basics. No alerts! Does not auto refresh and Can't make pending tickets the default opening page. Why? This is pointless - to have to open app to check if any new tickets or replies are pending - location is not primary task tickets are.
★★☆☆☆
This app has potential but right now it's a headache and a joke. When it takes me 15 minutes to enter a simple three sentence description because the app is slow to log in, crashes on opening or even worse, crashes in the middle of me typing in my notes then it ceases to be useful and it certainly doesn't bring efficiency to the table. Worse part is based on the reviews this issue has been going on for quite a while and sending in the crash logs hasn't improved the stability of the app. You say you added more features in the last update. Now how about working on the stability of the app so we can actually use those features?
★★☆☆☆
Too buggy still The app takes 10 seconds to start, then crashes Kama then takes another ten seconds to restart. Opening the websites on my phone takes only 5 Seconds including logging in, so for now this app will not be put into our workflow.
Technologies used by Service Desk
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