Autotask LiveMobile

9.2.1

Kaseya International Ltd.

1.77

788 reviews

50,000+
Downloads

Free

Datto’s Autotask LiveMobile

About Autotask LiveMobile

Autotask LiveMobile is a productivity app developed by Kaseya International Ltd..

How many times has Autotask LiveMobile been downloaded?

Autotask LiveMobile has been downloaded 92 thousand times. In the last 30 days, the app was downloaded 33 times.

What is the rating of Autotask LiveMobile?

Autotask LiveMobile is rated 1.77 out of 5 stars, based on 790 ratings.

Is Autotask LiveMobile free?

Autotask LiveMobile is free to download. The APK download size is 13.00 MB. The latest version available is 9.2.1. The last update was on November 28, 2025.

What are the requirements for Autotask LiveMobile?

Autotask LiveMobile requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2010.

Description

Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks.

More data about Autotask LiveMobile

Price	Free to download
Total downloads	92 thousand
Recent downloads	33
Rating	1.77 based on 790 ratings
Ranking	Not ranked
Version	9.2.1
APK size	13.0 MB
Number of libraries	46
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Autotask LiveMobile app

Autotask LiveMobile compared with similar apps

Common keywords of similar apps

Autotask Livemobile Psa Users Dos License Activation Required Access Mobile Device Service Work Appointments Time

Keywords missing from this app

App Management View Data Business Remote Msp Devices Information Manage Details Creatio Customer Software Recent Status Activities Field Manager Server Tasks Endpoint Features Update Crm Application Cpa Central Sales Job Cenpoint Computers Control Run Day Payroll Ebpa Security Screen Tools System User Clients

Google Play Rating history and histogram

530

Downloads over time

Autotask LiveMobile has been downloaded 92 thousand times. Over the past 30 days, it has been downloaded 33 times.

Changelog of Autotask LiveMobile

Show changelog

Developer information for Kaseya International Ltd.

Kaseya International Ltd.

support@autotask.com

Website

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Comments on Autotask LiveMobile for Android

★★★★☆ Jordan Eliason · Nov 25, 2024

I'm really glad we have this app to boost our workflow. Two things: We got into the routine of copying 2FA code before opening the app and signing in. Next, we can't wait to sign in using KaseyaOne instead.

★★★★★ Abraham Bouzaglou · Feb 14, 2022

Every time I change ticket status any more I get a null pointer exception error. This app is useless, it has great potential though. Update, They have fixed the above-mentioned issues and now the app is AMAZING!! Took awhile, but it seems they got most of the bugs ironed out.

★★★★★ B M · Mar 10, 2022

This app was working well but after a recent update it keeps failing after the ticket has been edited. 'NullPointerException' Error Update: App is now working again, and it is brilliant!

★★★★☆ Jonathan Torres · Oct 13, 2022

I need to be able to add products to do charges on new things while onsite at a job please fix it please and thanks 🙏

★☆☆☆☆ AmanShadar · Jan 27, 2026

App crashes when you click on 'My Tickets'. What's the point of having a mobile app to track onsite time when you can't open a ticket to attach to?

★☆☆☆☆ Madserge · Nov 27, 2023

This app is bad, only lets me log in half the time I get SSO errors all the time

★☆☆☆☆ Jordan Fishman · Oct 13, 2021

Using Sept 10 2021 release on Galaxy S21 (Qualcomm) I rarely write reviews, but having lost data 3 times in one day (and waiting years for this app to become production ready), I've had enough. Summary: Continues to show inadequate requirements gathering and usability testing. Login workflow bugs persist. To any prospective Ditto clients, assume that this is not production ready (or just take heed of the low star count). The good: Resolved previous issue where after entering the MFA key, user would be continuously re-prompted to login again (unless you context switched away from the app). For related issue, please see #3 below. The Bad: More of the same. 1. Android Context Switching results in loss of data: When entering a ticket/note or time entry DO NOT leave the app. While its common in most apps to context switch (ex: to initiate split screen, or to lookup information from an email or text msg), the moment you leave the app or enter "recent app" preview mode, your data is gone and you have to start over. To pre-empt a possible excuse: If local caching is a security concern, the native ACL security models can be enhanced with in-app encryption libraries. If your developers can't handle the state machine and requisite UI workflows, hire better developers. (After 4 years, my patience for this program is long gone). 2. In-App "back" press results in loss of data: When in the Time/Note Entry, if you inadvertently hit the back button, there is no unsaved data warning prompt. The Android API has a BackButtonInterceptor (among other mechanisms) for this purpose. 3. When using an in-screen fingerprint sensor (Galaxy S21 - Qualcomm), the Android OS "finger" prompt does not appear unless the user first presses on a to-be determined part of the screen. After experiencing the data loss issues above (a couple of times), I have not explored the application further to identify other potential "land mines." I come back to this app once a year to see if it has matured to production ready. Over the years it has remained a liability to only use as a last resort, and is not recommended for our internal use. Going on 4 years of needing a mobile app, I'm exasperated. Ditto Staff: No, I will not open a help desk ticket (again). Improve your requirements gathering, QA, and QC processes, and provide an efficient in-app mechanism for submitting bug reports. I have had my fill of repeated "bug reports into the ether" during the pre-Datto acquisition.

Google Play Rankings for Autotask LiveMobile

This app is not ranked

Technologies used by Autotask LiveMobile

Autotask LiveMobile is requesting 16 permissions and is using 46 libraries.

Permissions

Development tools

test access to protected storage

Network communication

view network connections, full network access

Storage

modify or delete the contents of your USB storage

Hardware controls

take pictures and videos, control vibration

System tools

run at startup, prevent phone from sleeping

Extra

android.permission.ACCESS_ADSERVICES_AD_ID, android.permission.ACCESS_ADSERVICES_ATTRIBUTION, android.permission.FOREGROUND_SERVICE, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, com.autotask.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.google.android.gms.permission.AD_ID

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media

Android Transition Support Library Kotlin Android Library Icon

Kotlin

Android Support Library collections

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager Google gson Android Library Icon

Google gson

Android Support Library Print

Android Support Library Document File

AndroidX Legacy: Support Library core UI AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2

Android Support Library Async Layout Inflater Okio Android Library Icon

Okio

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA AndroidX SQLite Android Library Icon

AndroidX SQLite AndroidX Multi-Dex Library Android Library Icon

AndroidX Multi-Dex Library Picasso Android Library Icon

Picasso

Android View Binding Jetpack Navigation Android Library Icon

Jetpack Navigation greenrobot EventBus Android Library Icon

greenrobot EventBus AndroidX Biometric Android Library Icon

AndroidX Biometric FasterXML Jackson Android Library Icon

FasterXML Jackson jsoup: Java HTML Parser Android Library Icon

jsoup: Java HTML Parser MPAndroidChart Android Library Icon

MPAndroidChart ReLinker Android Library Icon

ReLinker

Visual Studio App Center Android Library Icon

Visual Studio App Center Realm Android Library Icon

Realm

Android Support Library v13 RoundedImageView Android Library Icon

RoundedImageView EasyPermissions Android Library Icon

EasyPermissions AppAuth Android Library Icon

AppAuth

PageIndicatorView Material DateTime Picker Android Library Icon

Material DateTime Picker nex3z Widgets Android Library Icon

nex3z Widgets

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