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Last updated on: 2026-06-17
Android Apps > Productivity > Autotask LiveMobile
Autotask LiveMobile icon

Autotask LiveMobile

9.2.1
Kaseya International Ltd.
1.77
789 reviews
50,000+
Downloads
Free

Datto’s Autotask LiveMobile

Autotask LiveMobile Screenshot 1 of 7
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About Autotask LiveMobile

Autotask LiveMobile is a productivity app developed by Kaseya International Ltd..

How many times has Autotask LiveMobile been downloaded?

Autotask LiveMobile has been downloaded 92 thousand times. In the last 30 days, the app was downloaded 21 times.

What is the rating of Autotask LiveMobile?

Autotask LiveMobile is rated 1.77 out of 5 stars, based on 790 ratings.

Is Autotask LiveMobile free?

Autotask LiveMobile is free to download. The APK download size is 13.00 MB. The latest version available is 9.2.1. The last update was on November 28, 2025.

What are the requirements for Autotask LiveMobile?

Autotask LiveMobile requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2010.

Description
Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks.
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More data about Autotask LiveMobile

Price Free to download
Total downloads 92 thousand
Recent downloads 21
Rating 1.77 based on 790 ratings
Ranking Not ranked
Version 9.2.1
APK size 13.0 MB
Number of libraries 46
Designed for Android 6.0+
Suitable for Everyone
Ads NO ads

App Performance Report

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Autotask LiveMobile compared with similar apps

Common keywords of similar apps

Autotask Livemobile Psa Users Dos License Activation Required Access Mobile Device Service Work Appointments Time

Keywords missing from this app

App Management View Devices Data Business Manage Msp Details Information Payroll Creatio Customer Control Field Manager Real Software Recent Status Security Tasks Remote Endpoint Features Crm Activities Job Cpa Server Managed Central System Update Start Cenpoint Hours Support Run Platform Sales Directly Day

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Google Play Rating history and histogram

Downloads over time

Autotask LiveMobile has been downloaded 92 thousand times. Over the past 30 days, it has been downloaded 21 times.

Changelog of Autotask LiveMobile

Show changelog

Developer information for Kaseya International Ltd.

Kaseya International Ltd.

support@autotask.com

Website

Legal name:

Address:

Phone number:

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Comments on Autotask LiveMobile for Android

★★★★☆ Jordan Eliason · Nov 25, 2024
I'm really glad we have this app to boost our workflow. Two things: We got into the routine of copying 2FA code before opening the app and signing in. Next, we can't wait to sign in using KaseyaOne instead.
★★★★★ Abraham Bouzaglou · Feb 14, 2022
Every time I change ticket status any more I get a null pointer exception error. This app is useless, it has great potential though. Update, They have fixed the above-mentioned issues and now the app is AMAZING!! Took awhile, but it seems they got most of the bugs ironed out.
★★★★★ B M · Mar 10, 2022
This app was working well but after a recent update it keeps failing after the ticket has been edited. 'NullPointerException' Error Update: App is now working again, and it is brilliant!
★★★★☆ Jonathan Torres · Oct 13, 2022
I need to be able to add products to do charges on new things while onsite at a job please fix it please and thanks 🙏
★☆☆☆☆ AmanShadar · Jan 27, 2026
App crashes when you click on 'My Tickets'. What's the point of having a mobile app to track onsite time when you can't open a ticket to attach to?
★☆☆☆☆ Madserge · Nov 27, 2023
This app is bad, only lets me log in half the time I get SSO errors all the time
★☆☆☆☆ Jordan Fishman · Oct 13, 2021
Using Sept 10 2021 release on Galaxy S21 (Qualcomm) I rarely write reviews, but having lost data 3 times in one day (and waiting years for this app to become production ready), I've had enough. Summary: Continues to show inadequate requirements gathering and usability testing. Login workflow bugs persist. To any prospective Ditto clients, assume that this is not production ready (or just take heed of the low star count). The good: Resolved previous issue where after entering the MFA key, user would be continuously re-prompted to login again (unless you context switched away from the app). For related issue, please see #3 below. The Bad: More of the same. 1. Android Context Switching results in loss of data: When entering a ticket/note or time entry DO NOT leave the app. While its common in most apps to context switch (ex: to initiate split screen, or to lookup information from an email or text msg), the moment you leave the app or enter "recent app" preview mode, your data is gone and you have to start over. To pre-empt a possible excuse: If local caching is a security concern, the native ACL security models can be enhanced with in-app encryption libraries. If your developers can't handle the state machine and requisite UI workflows, hire better developers. (After 4 years, my patience for this program is long gone). 2. In-App "back" press results in loss of data: When in the Time/Note Entry, if you inadvertently hit the back button, there is no unsaved data warning prompt. The Android API has a BackButtonInterceptor (among other mechanisms) for this purpose. 3. When using an in-screen fingerprint sensor (Galaxy S21 - Qualcomm), the Android OS "finger" prompt does not appear unless the user first presses on a to-be determined part of the screen. After experiencing the data loss issues above (a couple of times), I have not explored the application further to identify other potential "land mines." I come back to this app once a year to see if it has matured to production ready. Over the years it has remained a liability to only use as a last resort, and is not recommended for our internal use. Going on 4 years of needing a mobile app, I'm exasperated. Ditto Staff: No, I will not open a help desk ticket (again). Improve your requirements gathering, QA, and QC processes, and provide an efficient in-app mechanism for submitting bug reports. I have had my fill of repeated "bug reports into the ether" during the pre-Datto acquisition.

Google Play Rankings for Autotask LiveMobile

This app is not ranked

Technologies used by Autotask LiveMobile

Autotask LiveMobile is requesting 16 permissions and is using 46 libraries.

Permissions

Development tools
test access to protected storage
Network communication
view network connections, full network access
Storage
modify or delete the contents of your USB storage
Hardware controls
take pictures and videos, control vibration
System tools
run at startup, prevent phone from sleeping
Extra
android.permission.ACCESS_ADSERVICES_AD_ID, android.permission.ACCESS_ADSERVICES_ATTRIBUTION, android.permission.FOREGROUND_SERVICE, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, com.autotask.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.google.android.gms.permission.AD_ID

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core Android Library IconAndroid Jetpack core Android Architecture Components Android Library IconAndroid Architecture Components Android Jetpack VersionedParcelable Android Library IconAndroid Jetpack VersionedParcelable Android Jetpack Annotations Android Library IconAndroid Jetpack Annotations Android Jetpack Widgets Android Library IconAndroid Jetpack Widgets Android Jetpack AppCompat Android Library IconAndroid Jetpack AppCompat AndroidX Activity Android Library IconAndroidX Activity Android Activity Saved State Android Library IconAndroid Activity Saved State AndroidX Loader Android Library IconAndroidX Loader Android Jetpack Media Android Library IconAndroid Jetpack Media Android Transition Support Library Android Library IconAndroid Transition Support Library Kotlin Android Library IconKotlin Android Support Library collections Android Library IconAndroid Support Library collections Android Support VectorDrawable Android Library IconAndroid Support VectorDrawable AndroidX Legacy: Support Library core utils Android Library IconAndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library IconAndroidX Cursor Adapter AndroidX Local Broadcast Manager Android Library IconAndroidX Local Broadcast Manager Android Support Library Print Android Library IconAndroid Support Library Print Google gson Android Library IconGoogle gson Android Support Library Document File Android Library IconAndroid Support Library Document File AndroidX Legacy: Support Library core UI Android Library IconAndroidX Legacy: Support Library core UI AndroidX Widget ViewPager2 Android Library IconAndroidX Widget ViewPager2 Android Support Library Async Layout Inflater Android Library IconAndroid Support Library Async Layout Inflater Okio Android Library IconOkio JetBrains Annotations Android Library IconJetBrains Annotations IntelliJ IDEA Android Library IconIntelliJ IDEA AndroidX SQLite Android Library IconAndroidX SQLite AndroidX Multi-Dex Library Android Library IconAndroidX Multi-Dex Library Picasso Android Library IconPicasso Android View Binding Android Library IconAndroid View Binding Jetpack Navigation Android Library IconJetpack Navigation greenrobot EventBus Android Library Icongreenrobot EventBus AndroidX Biometric Android Library IconAndroidX Biometric FasterXML Jackson Android Library IconFasterXML Jackson jsoup: Java HTML Parser Android Library Iconjsoup: Java HTML Parser MPAndroidChart Android Library IconMPAndroidChart ReLinker Android Library IconReLinker Visual Studio App Center Android Library IconVisual Studio App Center Realm Android Library IconRealm Android Support Library v13 Android Library IconAndroid Support Library v13 RoundedImageView Android Library IconRoundedImageView EasyPermissions Android Library IconEasyPermissions AppAuth Android Library IconAppAuth PageIndicatorView Android Library IconPageIndicatorView Material DateTime Picker  Android Library IconMaterial DateTime Picker nex3z Widgets Android Library Iconnex3z Widgets
Mobile Device Manager Plus MSP icon Mobile Device Manager Plus MSP
Endpoint Central MSP icon Endpoint Central MSP
SuperOps icon SuperOps
AutoElevate Notify icon AutoElevate Notify
Creatio icon Creatio
MobilePro icon MobilePro
SuperOffice Mobile CRM icon SuperOffice Mobile CRM
CPA Mobile icon CPA Mobile

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