Long-standing presence (approx. 1712 days) with solid user feedback
Limited feature scope beyond the prepaid card ecosystem; lacks traditional bank account features found in some competitors
No explicit rewards program indicated in app-facing materials
Some competitors offer broader account-management features not described in the app listing
About Direct Express® Mobile
Direct Express® Mobile is a finance app developed by Fifth Third Bank.
Download Statistics
Direct Express® Mobile has been downloaded 2.4 million times. In the last 30 days, the app was downloaded 32 thousand times.
User Ratings
Direct Express® Mobile is rated 4.64 out of 5 stars. The rating is based on 190 thousand ratings.
App Information
Direct Express® Mobile is FREE to download. The APK download size is 47.97 MB. The latest version available is 9.4. The last update was on August 19, 2026.
Technical Requirements
Direct Express® Mobile requires Android 5.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2021.
Description
With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device.
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I highly recommend that you get and keep your account with Direct Express. It's very easy to maneuver, especially when you need to lock your card or unlock it. It gives me a peace of mind knowing it's locked. It's instant to open or lock...
★★★★★VIEJO 66· Aug 28, 2026
It's been months that I have not been able to use app with a new card, that just changed, and I got super good help that I am using app again 👍😎🫡
★★★★★Tammy Ann· Sep 11, 2026
Direct Express is a trusted and valuable bank, I trust them with my life. Thank you D.E.
★☆☆☆☆Jose Pantoja· Sep 2, 2026
Why does my card doesn't let me transfer my money to other cards it's my money I should be able to transfer money when ever I want to imagine an emergency and ya don't let me transfer or send money from it once again my MONEY
★☆☆☆☆Mr Green· Aug 22, 2026
Still bringing an infinite agreement pop up. What's dangerous about that is nobody knows what they're agreeing to. Fix this bug immediately or I'll report it. Since Direct Express won't fix this I've opted to copy a link from their website and use it until they address their app. Update, Direct Express still hasn't removed the Agreement pop-up. You should only have to agree once and repeatedly doing so is suspicious.
★☆☆☆☆Jim Leishman· Sep 2, 2026
Yesterday I could access my account with pass code, today it won't let me. I changed pin and password, no luck. I called the number on the card, they told me too many in the cue. They won't even talk to me. Been using this method and card for over a decade, and this is how I get treated? NO support.
★☆☆☆☆A Google user· Aug 28, 2026
I am absolutely disgusted by the decision of this company. Direct Express has made. I gave them clear, solid evidence proof. Of my case against another company taking money out of my account when I've asked them repeatedly to stop. I'm glad Social Security will be leaving Direct Express. They are scumbags, lying thieves. I just got a letter from them stating that they will not be refunding my money, so I'm out almost two hundred dollars I will be contacting and filing with BBB against Direct Exp
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