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When I first started using the HSBC Vietnam app, I encountered significant issues. Transfers, payments, and online shopping transactions took an excessive amount of time—often 15 to 20 minutes or more. Thankfully, after reaching out via email, the bank addressed the issues, though it took several days to weeks for a resolution. Even after major updates, the app still had problems with loading and functionality. However, with persistence, the bank eventually fixed my account.
★★★★★Binh Nguyen· May 19, 2026
HSBC should allow Laban key - the most popular Vietnamese keyboard.
★★★★☆Hoa Nguyễn· Mar 17, 2026
App crashing in Magic OS 10. Android 16 Please fix it.
★☆☆☆☆Sean Halse· Jan 3, 2026
You would assume with a bank as big as HSBC to get real time balance updates that any other bank provides, instead it takes 3 days to show up on app. App is very, very basic
★☆☆☆☆Evan O'Donahoe· Jan 14, 2026
This app is trash, and now it's the only way to do int'l transfers, which doesn't work well at all, it says confirmed on the app then the bank system has nothing registered, the QR scanner is laggy and doesn't work with many QR I transfer money to my other banking app to make QR purchases, if the int'l transfer doesn't work (and it has been removed from the website) then what's the point of banking here?
★☆☆☆☆Bach Quoc Hoang· Apr 26, 2026
Said my device is rooted while it is clearly not. Prevent screenshot so I can't even send it for support. I don't even receive information about my online account, can't even ask for support if I don't know what my account number is to begin with. Overall terrible first time use experience
Google Play Rankings for HSBC Vietnam
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Technologies used by HSBC Vietnam
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