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Always respond quickly when I need to speak to a person and app easy to use
★★★★★Peter Kranz· Aug 6, 2026
Very happy with response from staff at Wynyard hsbc branch.
★★★★★Phoebe Wilby· Jul 21, 2026
Easy transfers when needed and great customer service.
★★★★★Nicht Verfolgen (Indsiger)· Aug 3, 2026
Incomparably better than any of the Australian domestic banks. I can transact without constant blocks/locks/suspensions. Depositors treated with courtesy and respect. Excellent interest rates. Wide range of services. App so easy to use. Bitterly disappointed to hear HSBC is exiting retail banking in Australia, New Zealand, Singapore. Bugger!
★☆☆☆☆Allyce Watson· Apr 26, 2026
No option to filter in statements, date and details of transactions is incorrect, not user-friendly to navigate, very disappointing in comparison to other banking apps used previously. I am hoping there is a major upgrade coming soon...
★☆☆☆☆Wael K· Jul 22, 2026
Suddenly, the app stopped, and as a failure app, say this for security reasons and not mention what is it? . So frustrated
★☆☆☆☆Rahul R· Jun 23, 2026
Extremely slow processing Bank. BPAY into HSBC CC and Big4 CC at same time. Takes a day more to receive into HSBC. Inter account HSBC transfers take 1-2 days! This is instant in any other Bank but not HSBC. Takes 1–2 days for it to clear funds transferred from an HSBC everyday account to the CC! App is clunky with no features like CBA.
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