Protection 360® is a business app developed by T-Mobile USA.
Download Statistics
Protection 360® has been downloaded 1.9 million times. In the last 30 days, the app was downloaded 27 thousand times. It is ranked in the top 100 business apps.
User Ratings
Protection 360® is rated 4.42 out of 5 stars. The rating is based on 29 thousand ratings.
App Information
Protection 360® is FREE to download. The last update was on June 1, 2023.
Technical Requirements
Protection 360® requires Android 12+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2017.
Description
Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience.
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The process to file a claim was extremely easier than expected. I don't usually do protection on my cell phone. However, all the phones on my plan are currently protected, and I feel so much better regarding my phones. Keep up the great work!
★★★★★joleeta sveen· Apr 6, 2026
I love using the app. They make it very easy to file claims and figure out how to do things with your phone.
★★★★★Teresa Bee· Apr 12, 2026
The claim was really simple to fill out. I was surprised at how quick it was!
★☆☆☆☆Gilbert Sanchez· Apr 28, 2026
The app claims to have a $0-$29 deductible option for front screen replacement, but they only give me the option to replace my device for an $89 deductible. Thievery especially to someone who pays for the highest tier of coverage
★☆☆☆☆Michael Fowler· Apr 15, 2026
Completely and utterly useless. Had to change my delivery and billing address when I filed the claim because they had my address from a decade ago. Much to my surprise, I get a delivery notification that night that it's being delivered to the previous address an hour away. I went back and look at the claim and not only did they not apply the delivery address change, but they also did not apply the billing address change either. Next time I need an upgrade I'll be leaving Mobile.
★☆☆☆☆Robert Warner· May 21, 2026
Doesn't ship to a Mobile store or P.O. Box. Uses FedEx and UPS, but you can't select UPS. FedEx left the phone out on the street in front of a bar and tells me to contact the shipper. Assurant tells me they'll spend 5 days investigating before they approve mailing it out again, probably with FedEx, and probably another dice-roll for whether I'll get my phone. I've been waiting on this warranty for over a month. Not worth they money. Just put $ towards eventually replacing the phone.
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