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The whole process via the app was surprisingly painless. I didn't feel like I wanted to rip my own hair out when I was finished like I ordinarily do when registering a new acct, Lol. Laughing, but serious. It was super easy to set everything up in the app and the payment process was a breeze. I'm really enjoying my new home internet service; zero complaints with that. And I am looking forward to continuing my patronage as a Cox customer moving forward...
★★★★★Stephanie Paiano· Jun 7, 2026
I have been with cox a long time, the few times I had a problem right a way they came out and fixed it and the guy was polite and listened to what the problem was.
★★★★★Channing Freeman· Jul 3, 2026
Cox services have great customer service, high quality internet and the app is also very easy to use.
★☆☆☆☆WCB cbcmasters W Chris Burns· Jun 19, 2026
I always pay the bill on or before the 20th. Cox changed my bill this month to a day earlier, then tells me I missed a payment. You should say now due not missed.
★☆☆☆☆Norma Jean Castillo· Jul 2, 2026
My bill was lowered automatically, and now they charge me for overage and service is getting worse. I am always running ning out of limits. And they continue to charge me for overage.
★☆☆☆☆Linda Bratspir· Jul 7, 2026
The cox app is not working for me. I tried changing both ID and password and still doesn't recognize me. I need the app to work. It's how I pay for my service. I am still unable to sign in. I called Cox, the agent wasn't able to help... Such a large company and their website isn't responding. I am so frustrated.
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